Office Manager Jobs

• MANAGEMENT EXPERIENCE IS REQUIRED**

Title: Office Manager

Company: The Eye Doctors

Location: Leavenworth, KS

Pay: $18-20/hour (depending on experience), plus bonus incentives

Perks:

• Competitive Base Pay + Bonus
• Full Benefits Package - Medical, Vision, Dental and Life Insurance
• Optical Education Reimbursement
• 401k + Employer Matching
• Paid Maternity Leave
• Paid Time Off and Paid Holidays

Hours:

• You will not work all of these hours, but you must have open availability to work any shift within these hours. Saturdays are required.
• Monday-Friday 8am-7pm, Saturday 8am-2pm
• Full Time

Requirements:

• Excitement to learn and grow
• High School Diploma or GED equivalent
• Strong customer service and leadership skills
• Must have own vehicle and be insured, licensed driver in current state of residence
• Favorable result on Background Check
• Management experience
• Experience working in eyecare/optical preferred

Essential Functions:

• Answer inquiries through phone, email, and in person requests
• Effectively communicate with patients, doctors, staff and various levels of management and corporate staff
• Manage day-to-day operations of the office, including employee scheduling, weekly meetings, report generation, inventory assessment, supply ordering, employee training and other duties as assigned or needed within the office
• Lead the staff by guiding them to success through focused support and coaching

An Office Manager will achieve a world class Total Patient Experience that both maximizes the retail sales but also supports the patients' medical needs. Responsible for the overall sales and profitability of a office location. Manage all operations of the location to include personnel, merchandising, inventory management, training and safety. Execute Total Patient Experience (TPE) to drive revenue and profitability. Exercise independent judgment and discretion in managing overall performance of the entire retail operation. (A Licensed General Manager will possess a State Optician's License for states where required by the company).

An Office Manager is a highly engaged leader that possesses a high level of acuity in business acumen and is focused on developing a patient-focused team that is goal oriented.

Responsibilities:

60%

• Provide guidance on optical equipment usage, proper medical chart handling, insurance, and billing, frame and contact lens selection, policies and procedures, and computer software
• Direct and execute planning, prioritizing and delegation skills to maximize the overall sales and profitability of an individual store location through the effective execution of Total Patient Experience (TPE).
• Motivate employees by remaining positive and communicating any changes or news in a supportive and constructive way
• Implement, manage and reinforce (TPE) in an effort to enhance the customers experience to include: prompt greetings, professionalism, selling standards to include the "Quality inspections", exercise judgment in achieving revenue and EBITDA growth.
• Develop and maintain a good working relationship with doctor/doctors associated with store location and serve as liaison between doctor and store personnel.
• Human Resource Management: Recruitment, selection, training, counseling, and development of Associates to include coaching of KPI scorecard results
• Conduct Performance Appraisals and salary administration. Enforcement of corporate policies and procedures. Responsible for all aspects of supervision.
• Develop maximum productivity through employee training and development as well as proper scheduling to the needs of the patient.

20%

• Maintain facility to corporate standards including building, equipment, parking lot and grounds as well as safety rules, HIPPA & OSHA requirements, hazardous material handling and waste disposal
• Monitor and enforce Company cash handling policies and procedures to include petty cash as outlined in Accounting SOP, and submit required financial documents accurately and on schedule.

20%

• Execute day-to-day operations of the office by ensuring the following is completed: Employee scheduling, weekly meetings, report generation, inventory assessment, supply ordering, employee training and other duties as assigned or needed within the office
• Other duties as assigned by District Manager

Requirements:

• Must have own vehicle and be insured, licensed driver in current state of residence
• Bachelor's Degree in Business Administration, Healthcare Management or a related area of study preferred
• Favorable result on Background Check
• High School Diploma or GED required
• Minimum of 2 years of optical management or industry-related experience

Minimum Special Certifications or Technical Skills:

• Communication, interpersonal and negotiation skills
• Ability to read, analyze and interpret insurance forms

Preferred Education and Skills:

• Ability to speak effectively before groups of customers or employees of organization
• Ability to write routine reports and correspondence
• HIPPA: All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPPA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPPA Privacy Policies and Procedures
• Have ABOC or obtained with first 2 years of employment (preferred, not required)
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

Physical Requirements:

• Ability to move throughout the office
• Ability to remain standing for long periods of time
• If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation
• Regular bending, lifting, carrying, reaching and stretching
• Lifting heavy boxes and accessing high shelves

Work Environment:

• Work changing schedules to meet business demands
• Calculate, manipulate, and interpret numbers/data
• Meet customer expectations
• Problem solve, reason and resolve issues effectively
• Use computer effectively and view computer screen
• Exhibit empathy in all situations
• Use independent judgment and discretion
• Work under stress with interruptions and deadlines

If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.