Office Manager Jobs

Duties & Responsibilities

• Oversees inventory and ordering of office supplies.
• Establishes staff schedules, allocation of staff, and assures effective patient care.
• Monitors Kronos on a daily basis, adding any edits, request for leave within 24 hours and limiting overtime. All Kronos time should be approved within HR protocol.
• Verifies all timesheets for salaried employees are sent to Human Resources by Friday payroll week.
• Conducts office staff meetings regularly.
• Supervises staff and oversees daily office operations.
• Oversees daily deposits and ensures batch reports/encounters are sent to the Finance Department accurately, and timely (Bank Deposits Naples Only).
• Works with Finance to approve pending invoices in a timely manner.
• Trains and rotates office staff through various office duties to ensure cross- coverage in all job areas.
• Assesses staff performance. Completes a 30, 60, 90 day review on all new hires and annual review on established employees.

Ensures All Staff

• Scans information into Electronic Health Record.
• Correctly prepares daily batch reports/encounters for Finance Department.
• Runs error reports and makes corrections as needed, twice daily.
• Recognizes and responds appropriately to violent/abusive situations, bomb threats, fire and emergency situations.
• Assures batches are sent on time and correct (medical and encounter batches).
• Accurately enters procedures codes with correct diagnosis.
• Communicates with customers in a courteous, professional, cooperative and mature manner.
• Accurately prepares daily deposits.
• Runs open encounter report daily.
• Routinely demonstrates superior customer service skills.
• Observes and practices confidentiality policies and procedures.
• Investigates and accounts for missing encounter forms.
• Categorizes, dates and labels loose medical documents.
• Accurately takes messages and conveys information to recipient.
• Transfers call to physicians and clinical staff when medically indicated.
• Protects patient confidentiality per policies and procedures.
• Accurately imports financial documents into patient's Electronic Health Record.
• Accurately reconciles charges for the day.
• Demonstrates the ability to collect medical office charges, post charges to patient accounts and accurately manage cash drawer.
• Answers telephone in a timely and polite manner, preferably within three rings.

Ensures

• Works with Senior Management to develop, implement, and monitor effective programs.
• Forward court order request for information to Healthcare Network Privacy Officer. Follows Privacy Officer's instructions on these requests.
• Prints schedules one week ahead and coordinates appointment cancellations as needed.
• Completes work/repair orders in a timely manner.
• Assures desktop of all staff are within 72 hour compliance timeline.
• Submits fire extinguisher and emergency logs on a monthly basis (off-sites).
• Assures that all emergency equipment, such as fire extinguishers and emergency lights are properly maintained.
• Translates as necessary.
• Oversees and maintains a safe environment for employees, patients and visitors.
• Coordinates and prepares office and staff for potential weather related disasters.
• Attends manager meetings.
• Updates and distributes phone tree of site employees, including Healthcare Network hotline.
• Performs other duties as needed.
• Follows company policy and procedures for medical record release of information.
• Follows company Hurricane/Tornado policies and procedures.
• Management of medical record requests from outside sources.
• Assures staff meet deadlines on projects assigned i.e. annual training, health requirements.
• Performs quarterly safety/emergency drills.
• Communicates with corporate office for current updates and maintains an open line of communication with staff.
• Performs Environment of Care functions.
• Completes and submits quarterly safety drill reports.

The Office Manager oversees patient flow and the daily operations of the medical/dental office. This position requires knowledge and experience in all facets of medical business office management. Accurate data entry, attention to detail and customer service skills are required.

Job Posted by ApplicantPro