Office Assistant (Option 2 Typing, Bilingual Spanish Speaking)

Job Responsibilities Serves as receptionist, answers telephone and transfers call, retrieves messages from local office general voice mail box and distributes to staff. Opens, sorts, and distributes incoming mail, this includes incoming correspondences from customers and applicants, drop box items, faxes, and Springfield mailing of reports. Keyboards and prepares a variety of routine forms, travel vouchers, customer forms, form letters, cards, and records. Serves as timekeeper, prepares, and maintains time and attendance records and reports. Translates functions/procedures in Spanish for individuals who cannot speak or read English, in contacts with the general public, advocacy groups, customers and community organizations. Issues new or replacement LINK cards to customers. Maintains files or forms, reports, supplies, brochures, and records. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above. Minimum Qualifications Requires knowledge, skill, and mental development equivalent to completion of high school. Requires one year of related office experience. Requires ability to keyboard accurately at 35 wpm. Requires ability to speak, read and write in Spanish at a colloquial skill level. Work Hours: Mon

• 5:00pm Work Location: 45 E Webster St Joliet, IL
• Family and Community Services Region 2 Job Family: Office & Administrative Support; Social Services About the Agency: The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness. APPLICATION INSTRUCTIONS Use the “Apply” button at the top right or bottom right of this posting to begin the application process. If you are not already signed in, you will be prompted to do so. State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the homepage in the blue ribbon. Non-State employees should log in on the using the “View Profile” link in the top right of the homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account. If you have questions about how to apply, please see the following resources: State employees: Log in to the for State employees and review the Non-State employees: on – click “Application Procedures” in the footer of every page of the website.
• Fri, 8:30am