Nurse Liaison/Admission Coordinator

Jacksonville Center for Rehabilitation and Healthcare is seeking hard working Admission’s Coordinator to join our facility.

• Manage the inquiry process professionally, timely and with appropriate follow-up.
• Understand census, quality mix, and bed management needs of the facility.
• Respond to inquiries from hospital discharge planners, families, and other referral sources to include e-referral systems, tours, and phone inquiries.
• Ensure positive admissions experience by communicating admissions with appropriate stakeholders and completing room readiness.
• Utilize the Customer Relations Management system by entering leads from referral to closing.
• Complete admissions paperwork according to company policies.
• Meet the physical and sensory requirements stated below and be able to work in the described environment.
• Manage the facility’s admissions process and provide target audience with facility-related information.
• Collaborate with the facility team in achieving census and quality mix goals.
• Assist with facility business development events.
• Other special projects and duties, as assigned.
• Maintain a working knowledge of Federal and State regulations, referral processes, and reimbursement (Managed Care, Medicare, and Medicaid).

The Qualifications You Will Need

• Ability to function independently, have flexibility, personal integrity, and the ability to work effectively with stakeholders and referral sources.
• Ability to communicate at all levels of the organization and work well within a team environment in support of company objectives.
• Demonstrated basic to intermediate skills in Microsoft Office Suite.
• Minimum of one (1) year experience in healthcare required
• Strong analytical and problem-solving skills.
• Ability to work with minimal supervision, take initiative and make independent decisions.
• Must have clinical experience
• Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate and simultaneously maintain multiple projects with high level of quality and productivity.
• Customer service oriented with the ability to work well under pressure.
• Ability to deal with new tasks without the benefit of written procedures.
• Approachable, flexible, and adaptable to change.
• Must have highest level of professionalism with the ability to maintain confidentiality.

Job Types: Full-time, Contract
Pay: $62K-70K per year