Night Auditor Jobs

POSITION SUMMARY The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week.

The Night Auditor performs the duties of a Front Desk Agent and completes, balances and files night audit reports on the various areas of the hotel (i.e. food & beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information in accordance with cash handling, credit card processing and accounting policies and procedures. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management. Reports any deviations from policies, procedures, brand standards and regulations to management.

Complies with all guest service basics such as uniforms, name tags and proper guest greeting. Knowledgeable on hotel facilities and services to assist guests as appropriate. Ensures all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. Impresses guests with quality and timely service in a pleasant and friendly manner.

ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Audit, balance, post and report on food and beverage charges to ensure accuracy and proper cash handling procedures are followed.

• Audit, balance, post and report on the room charges including phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures to ensure accuracy and proper cash handling procedures are followed.

• Complete, balance and file night audit reports including over/short figures, deposits, counts, house charges, and promotional materials.

• Prepare and input statistics and income journal sheets for preparation of daily reports.

• Perform the duties of a Front Desk Agent including greeting, registering and assigning rooms in accordance with policies and procedures. Use suggestive selling skills and company sales programs to maximize revenue and occupancy levels.

• Answer inquiries pertaining to hotel services, shopping, dining, entertainment, and travel directions.

• Answer the telephone and transfer callers.

• On time and at work when scheduled and in proper uniform.

• Consistent professional and positive attitude and actions when communicating with guests, vendors and associates.
• Attend department meetings as scheduled.

• Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures. Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. Check with manager / supervisor before leaving work area for any reason.

• Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.

• Any other tasks / duties as requested by management.

Benefits:

Full benefits package included for full-time employees!

• Flexible Spending Accounts
• Supplemental Life Insurances
• Disability Insurances
• AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
• 401(k) Retirement Plan with Company Match
• Health, Dental and Vision Insurances
• Paid Time Off, Vacation and Holidays
• Identity Theft Protection

Part-Time Benefits Also Available!

Working Conditions & Physical Effort:

Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. The exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment.

EEO/VET/DISABLED