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Night Auditor Jobs
Company | KMG Hotels |
Address | Leavenworth, KS, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitality |
Expires | 2023-05-23 |
Posted at | 1 year ago |
This position is an overnight position working 11pm-7am
- Start Breakfast in the mornings.
- Check guests out, including resolving any late or disputed charges.
- Take action to solve guest problems/complaints using appropriate service recovery guidelines.
- Answer phones in a prompt and courteous manner.
- Ensure required identification is taken from guests at check-in in line with local legislative requirements.
- Accurately process all cash and credit card transactions using established procedures.
- Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns, or suspicious behavior to the supervisor or manager on duty.
- Welcome guests in a friendly, prompt, and professional manner recognizing Choice Rewards Club Members and also returning guests.
- Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
- Check guests in, issue room keys, and provide information on hotel services and room location.
- Frequently standing up behind the desk and front office areas.
- Basic computer skills.
- High School diploma /Secondary qualification or equivalent.
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