Don't worry, we can still help! Below, please find related information to help you with your job search.
Night Audit Representative - Fulltime
| Company | Radisson Hotels Americas |
| Address | , Sunnyvale, 94089, Ca |
| Employment type | FULL_TIME |
| Salary | |
| Expires | 2023-06-07 |
| Posted at | 1 year ago |
At the heart of Radisson Hotel Group Americas is our brand promise, Every Moment Matters. More than just our motto, it’s how we do business and who we are at our core. We firmly believe that our people are at the center of our success, so we strive to provide a meaningful employment experience with a focus on developing our team’s talents.
Radisson Hotel Group Americas is proud to be one of the world’s leading hotel groups, with nine distinctive hotel brands featuring more than 600 hotels throughout the US, Canada, and Latin America. Our portfolio includes Radisson Collection, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Radisson Inn & Suites, Park Plaza, Park Inn by Radisson, and Country Inn & Suites by Radisson.
Responsibilities:
To provide exceptional guest service and utilize service brand behavior when completing the requirements of this position.
- Following cash handling procedures as outlined by the accounting department
- Ensuring accurate and timely recording and reporting of all property receipts
- Collecting payment at check out and provides change for guests as needed
- Performing all end of day front desk and night audit functions, including reviewing cashier audits for accuracy, balancing credit card postings to computer system, maintaining computer database integrity daily, and auditing of master bills
- Preparing all computer systems for the following day
- Preparing, balances, posts, and distributes all necessary reports on a daily basis
- Ensuring accurate and timely backup of files / tapes are maintained on a daily basis
- Interacting with all in a professional manner, assisting other departments with necessary information
Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations
- Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
- Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service
- Performs other duties required to provide the service brand behavior and genuine hospitality
- Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
- Listens, apologizes with empathy, finds a solution, and follows through when resolving guest problems
Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest
Requirements:
- Strong verbal, written and interpersonal skills
- Strong knowledge of computer systems including Microsoft applications and Outlook.
- Working knowledge of computer and math skills.
- Adhere to the policies and procedures of the hotel
- Ability to maintain a positive and professional attitude when handling all situations
- Strong attention to detail
- Ideal candidate will have a minimum of 1 to 2 years of hotel front desk experience with night audit experience preferably
- Ability to work a flexible schedule including holidays and weekends
- Works well independently or as part of a team
- Experience in OPERA a plus
- Commitment to exceptional guest service
Physical Demands:
- Ability to stand and exert well paced mobility for an eight (8) hour shift
- Ability to lift, pull, push up to 70 pounds on an ongoing basis
- Must be able to squat, bend, kneel and twist on an ongoing basis
- Ability to hear with 100% accuracy with correction
- Occasional lifting of up to 50 pounds
- Ability to stand for long periods of time
Benefits:
- Medical, dental and vision coverage
- 401K
- Holiday pay
- Hotel discounts
- Vacation pay
OTHER INFORMATION
We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information or other protected class. Our locations are drug-free and pre-employment drug tests are required. Background checks are also required before employment begins. We participate in E-Verify and those who are ineligible to work in the United States will not be considered.
We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information or other protected class. Background checks are also required before employment begins.
Visa Requirements: We participate in E-Verify and all candidates must be in possession of identification providing authorization to work in the United States as defined in the Immigration Reform and Control Act of 1968 (IRCA). This position does not offer sponsorship of Work Visas.
-
Systems Analyst - Excel, Xml, Sql, Scripting
By CyberCoders At Salt Lake City, UT, United States 8 months ago
-
(Senior) Finance & Shared Services Manager
By Catholics For Choice At Washington, DC, United States 8 months ago
-
Paralegal - Probate Administration
By CyberCoders At Miami, FL, United States 8 months ago
-
Account Executive - Automotive Software
By ECW Search At United States 8 months ago
-
Construction Project Coordinator Jobs
By CyberCoders At River Falls, WI, United States 8 months ago