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Network Analyst Jobs
Company | The Judge Group |
Address | St Louis, MO, United States |
Employment type | FULL_TIME |
Salary | |
Category | Staffing and Recruiting |
Expires | 2023-07-18 |
Posted at | 11 months ago |
Location: St. Louis, MO
- Travel as needed to Bi-State facilities to investigate issue and perform on-site work.
- Use our ticketing system to keep a clear log of requests, problems, and resolutions.
- Respond to user inquires, support requests, and trouble reports concerning information technology systems, policies, and procedures.
- As part of the team, support network services functions on a 24/7 on-call schedule.
- Maintain documentation for all network procedures/installations/upgrades.
- Analyze system failures, correct errors, recover systems, and corrupted data.
- Assist in network support including performance monitoring and security updates/patches.
- Configure and install hardware such as switches, routers and wireless access points.
- Escalate challenges and problems promptly and ask for guidance on prioritization or direction as needed.
- Assist in maintaining firewalls and related rules.
- Assist with maintenance of the VoIP phone system.
- Knowledge of routing and switching concepts and technology.
- Experience with SIP trunking a plus.
- Experience with Cisco management tools such as DNA, ISE and WLC
- Experience in the implementation of local and wide area networks, virtual private networks and virtual local area networks.
- Knowledge with BGP, EIGRP, STP/RSTP/MSTP.
- Perform other duties and responsibilities as assigned by the director
- Experience with large L3/L2 network support.
- Experience with implementing, maintaining, and troubleshooting Cisco switches, routers and access points.
- Experience with Cisco Call Manager/VoIP a plus.
- Interpersonal skills necessary to interact with all levels of technical and business personnel.
- Familiar with and experience on fiber based networks and SFPs.
- Capable of physically lifting and carrying desktop and network computer equipment, supplies and tools.
- Ability to communicate effectively, both orally and in writing, with groups from diverse backgrounds and technical abilities.
- Knowledge and hands-on experience in QoS.
- Experience testing and troubleshooting wireless signal, mapping coverage a plus
- Ability to participate in teams of technical, professional and non-management members.
- Certifications in Cisco and related technologies a plus. CCNA, CCNP Enterprise, CCNP Security, CCNP Collaboration a plus.
- Knowledge of Microsoft operating systems (Windows 10, Windows Server 2008 -2019).
- Demonstrated ability with working independently, setting priorities, maintaining schedules, and adapting to challenging situations.
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