Network Analyst Iii (Remote)

Primary Purpose:

Responsible for researching, designing, building, testing, deploying, analyzing, administering, and maintaining the enterprise network environments, including hardware and software components, to meet current and future business needs. This includes monitoring and controlling the performance and status of enterprise network environment technology components and providing technology component support and problem resolution. This position is expected to be a SME on F5 LTM and GTM solutions.

Essential Duties and Responsibilities:

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Create, review and update configuration management plans related to code promotion based on information systems and business requirements
• Manage efforts to ensure plans integrate effectively with other aspects of the technical hardware and software technology components including representing security standards
• Lead efforts to analyze, plan, coordinate, and execute network lifecycle projects
• Plan, manage, and execute complex network system changes in support of customer requests
• Resolve highly complex or critical incidents, logging and communicating issues and resolutions
• Plan and manage all activities associated with the purchasing, support and administration of the network hardware and software technology component
• Lead efforts to analyze and resolve complex incidents and problems and balance the workload against incident priorities
• Utilize proven systems, scripting, and developer skills to execute on highly complex tasks related to hardware and software technology component analysis, integration, and incident and problem resolution
• Analyze variances and initiate effectiveness or efficiency improvements in the organization, standards, procedures or methods
• Create, review, and ensure updates are made to the configuration management plan
• Develop plans to meet required service levels; design data collection and reporting mechanisms for network system/component health reporting
• Manage one or more of the following activities (concerning new or existing network hardware and software technology components or enhancements to existing components): research, analysis, selection, planning, and engineering
• Manage efforts to test, debug, and analyze performance, and document network hardware and software technology components
• Provide coaching and direction for more junior engineers, serving as Subject Matter Expert for network requirements within assigned areas of responsibility
• Manage and plan efforts to research, design, plan and maintain new or existing network hardware and software technology components
• Manage collaboration with other Engineers, IT Architects, vendors, and business clients to ensure that modified network hardware and software technology components interact appropriately, data conversion impacts are considered, production environments are developed and maintained and other areas of impact are addressed and meet business functional and performance requirements
• Lead and manage complex network hardware and software technology component analysis, and evaluation of resource requirements necessary to maintain and/or expand service levels or tune hardware and software technology components for optimum performance
• Provide consulting services for key application and technology partners to ensure efficient and effective management of network technology supporting those areas
• Manage efforts to implement network hardware and software technology components by analyzing the current environment using technical tools and utilities, performing complex product customization, and developing implementation and verification procedures to ensure successful installation of network hardware/software
• Provide input and technical guidance in project management, planning, task definition, estimating, reporting, scheduling, and workflow

Minimum Skills and Competencies:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Bachelor Degree or in-lieu of degree equivalent education, training and work-related experience
• Strong knowledge of data communications systems including routing, switching, local and global load balancing, web proxy and content filtering as well as network quality of service
• Excellent communication and interpersonal skills that include the ability to provide clear and detailed explanations of network issues and their resolutions, along with remediation plans with all levels of management
• Experience with network communications platforms such as Cisco Catalyst, ASA, ASR and ISR routers, F5, etc
• Ability to monitor system utilization and resource availability and recommend changes to the technical environment when appropriate
• Strong knowledge of data communications network security design and administration of firewall rules, intrusion detection and prevention, data loss prevention and protection
• The ability to work with business representatives to develop detailed requirements and project plans supporting new initiatives
• Strong analytical skills in order to design and provide cost-effective solutions to support business initiatives and project requirements
• Experience with network monitoring platforms such as HP Openview, Solarwinds, and Cisco Prime
• 6+ years of related work experience
• Working knowledge of IP Telephony and other convergence technologies as related to voice and data communications

Desired Skills:

• In depth knowledge of wide area network platforms including MPLS, VPLS, as well as various point to point circuits
• Bachelor of Science in related field or equivalent education, training and work-related experience
• A high degree of initiative, mature judgment, and discretion
• CompTIA Network +, Security+, Cisco CCNA, CCNP or similar certifications
• Experience with mid to large size data center implementations
• Experience in large distributed wide area network environments
• Experience in a regulated industry such as insurance or financial services
• In depth knowledge of various Cisco data communications platforms including multiple routing and switching platforms utilized in our environment
• Project Management experience to include PMI based certifications (PMP or APMP)

#LI-SB1

National General prides itself on offering our employees a robust Total Rewards package which includes base salary. The base range offered for the role is: $82,000 - $119,000 and may vary based on internal equity, and job-related skills, knowledge and experience; among other factors. Other financial components may be added as part of the competitive compensation package, in addition to a full range of benefits, dependent on the level and position offered.

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

About National General Holdings:

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

National General is a fast paced, dynamic, and entrepreneurial organization. Our team members live by and exemplify what we call the 4Es. At National General, we are Energized, Engaged, Empowered, and we Execute every day in order to provide an exceptional experience for our customers! We are passionate about our organization and the value that we add every day. A successful candidate with National General will embody the 4Es. Our team is poised to outperform the competition. We are National General Insurance and with us you can be extraordinary! Come join our team!

Companies and Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

In addition to a phenomenal career opportunity, National General Insurance offers an excellent benefits package including:

• On-site Healthcare Clinic (Winston-Salem and Cleveland offices)
• 401k w/ Company Match
• Wellness Programs
• Subsidized parking (Cleveland office)
• Career Advancement and Development Opportunities
• Life and Short/Long Term Disability Insurance
• Employee Discount Program
• Company Paid Holidays & Generous Time-off policy
• Medical, Dental, Vision benefits
• On-site Fitness Center (Cleveland and Dallas offices)
• Paid Training

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.