Neighborhood Program Coordinator I (Coordinator I - E)

The Position

Job Appointment: Full-Time
Work Schedule: Mon-Fri. 8-5PM, alternate schedule may be available after probation, occasional evening or weekend work outside standard hours is required.
Work Location: Hybrid/work location:10550 NE Halsey Street, Portland OR, 97220
Benefit: Please check our benefits tab for an overview of benefit for this position
Union Representation: This classification was recently recognized as a represented by a new labor union, City of Portland Professional Workers. Terms and conditions are currently being negotiated as part of a new CPPW collective bargaining agreement. GO HERE.

Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to respond to the minimum qualifications in your answers to the supplemental questions and attach a resume. Update application materials if needed.

Position Summary:
The Neighborhood Program invests in neighborhood associations, community organizations and business districts to help build inclusive and livable neighborhoods for all Portlanders. We do this by funding seven district offices who then provide support to constituents in their assigned region. This position helps individuals and groups in the East Portland district to build, create and engage community. The position supports East Portland Community Office (EPCO), one of three district coalition offices run by the City of Portland’s Office of Community & Civic Life. Their service area covers neighborhoods east of 82nd Avenue/I-205 and includes about 25% of Portland’s population. The mission of EPCO is to support the community building and advocacy activities of the diverse communities that live, work, play, and come together in East Portland.

This role provides project management and technical assistance, leadership, training, funding, fiscal administration, organizational development, facilitation and dispute resolution. This role also provides direct services to community development organizations and to residents of East Portland. This position serves as a liaison to the community clarifying city and bureau policies, budgets and regulations; coordinates with external stakeholders to provide community access to community meeting space; and implements and/or supports special community programs and projects.

What you will get to do as a Neighborhood Program Coordinator I:

• Assist in the preparation of cooperative purchasing agreements and interagency agreements.
• Coordinate community access to community meeting space.
• Coordinate with city bureau staff and other agencies and organizations to acquire and develop information conduits within the community and between the community and other organizations and agencies.
• Deliver services and projects to the public, other governmental agencies, and private industry, through collaborative efforts with city staff and external partners.
• Provide internal and external customer service to city employees and East Portland communities on programs and services; compile, review, and research customer service complaints and issues; identify areas of concern and assist in developing recommendations for solutions and improvements.
• Participate in community organizations and committees, City work groups, and collaborative teams to develop and implement public policy, public information, public awareness and involvement, community education and outreach, and/or media relations to meet City and unit goals and objectives.
• Prepare correspondence and reports identifying issues and presenting recommendations to management when needed.
• Funding Development - coordinate fund development, write grants, assist community groups with direct fundraising, public funding opportunities and procedures.
• Coordinate the sharing of information to ensure consistency in unit messaging and branding of programs, services, events, policies, and procedures to increase public awareness of mission and goals.
• Assist in the development and monitoring of contract and grant programs, policies, and procedures; ensure compliance with requirements; update and submit reports.
• Develop community capacity - advise and assist community organizations & committees to develop and implement public policy, increase public awareness, support public involvement, and provide community education and training to meet community, city, and bureau goals and objectives.
• Update and maintain internal databases, mailing lists, work schedules, and other tracking software; review data, identify gaps, and work with data reporters to correct missing information.
• Collaborate with city staff to ensure community members inquiries are processed.
• Implement the city of Portland administrative rules, policies and procedures, open meetings and public records laws, city and state land use policies and law.
• Serve as a technical resource to the public - research, develop technical expertise, and provide information.
• Collaborate with a small team of professionals, paraprofessionals, contractors, and/or volunteers, in planning, developing, implementing, and evaluating programs or activities, including community and media promotions, education and advertising campaigns, and organizational unit projects and initiatives.

City of Portland Core Values: Anti-racism | Communication | Collaboration | Equity | Transparency | Fiscal Responsibility
These values guide our actions as we serve the community and engage our workforce. To learn more about the City's core values, please click here.

or more information on the City of Portland's benefits please click here.

Work Location

To Qualify

Applicants must specifically address and demonstrate in their answers to the supplemental questions and in their resume how their education, training and/or experience, meets each of the following minimum qualifications:

• Ability to establish and maintain effective working relationships with internal and external stakeholders.
• Knowledge of principles and methods of event planning and community outreach activities.
• Ability to collaborate with communities of color and people traditionally underrepresented in local decision-making while facilitating inclusive participation in programs/activities with cross-cultural communication.
• Ability to analyze, explain, and apply relevant laws, regulations, and policies.

Although not required you may have

• Previous customer service and conflict resolution experience
• Education/Training: Course work from an accredited college or university in business administration, public administration, or related field related
• Experience: One (1) year of experience involving analysis, planning, organizing, or evaluating programs in a public agency or customer service-related field.

The Recruitment Process

STEP 1: Apply online between July 31, 2023 – August 14, 2023

Required Application Materials:

• Answers to supplemental questions addressing how you meet/exceed minimum qualifications as outlined in "to qualify".
• Resume

Optional Application Materials:

• Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc)

Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. Do not attach materials not requested. E-mailed and/or faxed applications will not be accepted.

Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience.

Step 2: Minimum Qualification Evaluation: August 15, 2023-August 22, 2023

• An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and answers to the supplemental questions weighted 100%.
• Your résumé and supplemental question answers will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.

Step 3: Establishment of Eligible List: August 25, 2023-September 1, 2023

• Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list.

Step 4: Selection (Interview): early September

• Hiring bureau will review and select candidates for an interview
• Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list.

Step 5: Offer of Employment: mid September (includes Salary Range/Equity Pay Analysis)

Step 6: Start Date: late September-early October

• A start date will be determined after all conditions of employment have been met.

• Timeline is approximate and subject to change.

Additional Information

Work Status: Non-citizen applicants must be authorized to work in the United States at the time of application.

Veterans' Preference: If you are requesting Veterans' Preference, attach a copy of your DD214/DD215 and/or Veterans Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veterans' Preference AND include a copy of your documentation for each recruitment to which you apply. Veterans' Preference documentation must be submitted no later than 11:59 PM on the closing date of this recruitment.

ADA, Pregnancy, and Religious Accommodations: If you identify as a person with a disability, are pregnant or nursing, or observe a religious practice(s), and would like to request a reasonable accommodation when applying for this job, please contact the Recruiter below for assistance.

Equal Employment Opportunity: It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply.

Language Pay Differential: City of Portland employees who speak one or more languages in addition to English, may be eligible to receive a “language pay differential.” This is compensation for qualifying multilingual City employees who use their language skill to assist the community. More about the language pay differential can be found here.

Did you know? The City of Portland has How to Apply Videos and offers How to Apply Classes. If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement or starting in April 2023 you are invited to attend the Question and Answers session. If you prefer to attend a virtual class, they are also available once a month.

Contact Information:
Bureau of Human Resources
Terrol Johnson, Senior Recruiter
[email protected]