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National Credit Coordinator (100% Remote/Virtual)
Company | US Foods |
Address | Greater Sioux Falls Area, United States |
Employment type | FULL_TIME |
Salary | |
Category | Food and Beverage Services |
Expires | 2023-07-05 |
Posted at | 11 months ago |
ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE.
- Establishes root cause delinquency and maintains communication with sellers and/or USF customers within assigned portfolio to ensure expeditious collections of issues with rapid resolution of past due accounts
- Responsible for gathering financial and other credit information to be used in risk analysis to develop/modify credit limits for potential/existing customers
- If accounts are related to a GPO, be able to follow collection guidelines previously established
- Make recommendations or assist other team members to assign and provide documentation of uncollectible accounts to the centralized third-party collections group at the Support Office; may code and recommend accounts for write-off
- Prepares annual credit reviews/ write-ups and recommends credit limits in accordance with the Corporate Credit Policy.
- Manages customer accounts receivable for terms compliance and ensures skipped invoices, short paid invoices, credit memos, and unapplied cash are resolved timely
- Sets up customer accounts and secures proper credit approvals for terms
- Assists their manager or supervisor to ensure compliance with all regulatory requirements including Sarbanes Oxley (Sox)controls
- Participates in special projects or tasks as assigned/requested by manager or supervisor
- Assists with credit reporting requirements
- Monitors and controls customer account applications/set ups for ownership linkage ensuring national or local account exposures are linked with the same ownership ID for aggregation purposes
- Creates amicable, effective payment plans on past due accounts and follows protocol for courtesy and demand letters as necessary to effect proper collection
- With limited direction makes credit decisions and establish payment terms within assigned authorities per Corporate Credit Policy Matrix; collects on national/large complex delinquent accounts and maintains portfolio for accuracy.
- Ensures proper and complete documentation is obtained, analyze and suggest/approve credit terms for new customer accounts based on Credit Policy matrix
- Other duties as assigned by manager
- Engage in formal US Foods performance management process.
- Pursue other personal learning and development initiatives.
- Update to personal Individual Development Plan (IDP) and prepare for check-ins with your leader.
- Strive to learn and benchmark against industry trends as well as be engaged in industry peer groups.
- High School Diploma or GED Required
- Associates degree or Credit Business Associate (CBA) Certification is desired
- 1-2 years’ experience utilizing D&B, and other financial & risk management tools required
- Food service or similar distribution experience is desired
- 2 years’ data entry experience working in Credit/Collections performing account reconciliations or in a financial related role is required
- 1-2 years’ experience approving credit terms, managing portfolio for adherence to credit terms, collecting amounts due, and resolving aged items is required
- Ability to work independently and in a professional manner.
- Ability to collaborate cross functionally with internal associates and other stakeholders on past due AR to remedy and reach resolutions.
- Must have attention to detail.
- Ability to work using multiple screens using different applications
- Intermediate MS Office skills required with strong Excel skills (ability to create pivot tables, VLOOKUP and basic formulas required).
- Ability to effectively communicate both verbally and in writing in a clear and concise manner under pressure so others will understand.
- Strong problem-solving skills with the ability to find the root cause of issues.
- Ability to guidance other team members regarding best practices and complex situations.
- Ability to make risk management decisions for customers and collaborate with next level management on those with high degree of complexity
- Ability to balance multiple priorities while meeting deadlines.
- Proficiency in using a variety of web based and mainframe systems to perform job activities.
- Must be able to perform data entry and focus on work for 8 hours a day
- EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status***
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