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Moderator (Remote) Jobs
Company | Slickdeals |
Address | United States |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-08-20 |
Posted at | 9 months ago |
THE PURPOSE:
- Arbitrate disputes between members of the community
- Communicate with other teams any issues identified for which those teams are responsible
- Issue formal notifications, warnings, or bans to users of the site due to discovered infractions
- Assist with requests for account closures
- Directly act upon and respond to reports from members of the community regarding potential violations of policies, rules, and guidelines governing the site and/or specific forums
- Serve as an ambassador of the site and its community
- Identify patterns associated with spamming and shilling
- Maintain knowledge of current rules, policies, and guidelines
- Thoroughly document infractions made by users or merchants
- Respond to protests of notifications, warnings, or bans issued to members of the community
- Proactively monitor for violations of policies, rules, and guidelines governing the site and/or specific forums
- Has considerable experience with arbitrating disagreements
- Has strong communication skills
- Is adept at authoring detailed documentation
- Possess exceptional interpersonal skills
- Has a “thick skin”
- High school diploma or equivalent
- Thorough understanding of the Slickdeals community and its culture
- Knowledge of internet based terms and technologies such as IP, VPN, etc
- Bachelor’s degree or greater
- Experience with moderating forum-based communities
- Proficiency with Google Docs and Sheets
- Wednesday -Sunday 1pm-9pm PST Off: Mon & Tue
- Monday -Thursday & Sun 2am-10am PST Off: Fri & Sat
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