Merchandising Supervisor Jobs

Half of the fun of Sierra is the thrill of the find. And the other half is putting the products to use on an actual adventure. Same with working here. It’s an environment of endless possibilities, where everyone is empowered to think on their feet, evolve our processes, and embrace the many opportunities that come with the unknown.

If this sounds like you, come work with us. Come Discover Different

Opportunity:Contribute To The Growth Of Your Career.

The Key Carrier role is an elevated extension of the Coordinator role. Key Carriers alternate their role based on store needs, predominantly performing the role of Coordinator and occasionally acting as Key Carrier, taking on a leadership role in maintaining all aspects of the store. Key Carriers must have open availability, including nights and weekends.

• Promotes a culture of honesty and integrity; maintains confidentiality
• Creates a positive internal and external customer experience
• Performs other duties as assigned
• Provides and accepts ongoing recognition and constructive feedback
• Ensures Associates adhere to all operational procedures
• Promotes safety awareness and supports maintenance of a risk-free environment
• Acts as Manager on Duty in adherence with company policy and procedure
• Provides continuous feedback, recognition and coaching to Associates
• Role models exceptional customer service
• Ensures store team performs tasks and daily activities in accordance with store plan; prioritizes as needed
• Maintains accurate Associate coverage in service areas for a positive customer experience
• Exercises discretion regarding customer service policies in order to satisfy customers
• Supports and participates in store shrink reduction goals and programs
• Ensures adherence to all labor laws, policies, and procedures
• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides periodic progress updates
• Promotes credit and loyalty programs during customer interactions
• Addresses immediate customer service issues and provides appropriate coaching to Associates
• Ensures opening/closing procedures are executed in accordance with company guidelines
• Partners with Management on Associate training needs to increase effectiveness

Who We Are Looking For:You!

• Team player, working effectively with peers and supervisors to accomplish tasks
• Strong communication skills.
• Strong organizational skills with attention to detail
• Open availability, including nights and weekends
• Knowledge of merchandise flow in stores
• Ability to respond appropriately to changes in direction or unexpected situations
• Knowledge of company standard software, systems, and procedures
• Proven problem solving skills
• One year retail and 6 months of leadership experience
• Works effectively with peers and supervisors to accomplish tasks
• Ability to act quickly under challenging circumstances
• Ability to effectively coach, delegate, and follow-up on multiple people/tasks
• Capable of balancing multiple tasks at one time
• Flexible schedule to support business needs

A Few More Reasons to Love TJX.

• Weekly Paychecks
• Associate Discount
• Competitive Compensation
• TAAP – TJX Associate Assistance Programs
• Flexible work schedules
• Career development opportunities
• Be a part of an inclusive team

Benefit programs and eligibility terms vary across our global locations. We encourage you to apply to learn more about how our benefits can make a difference for you.

At Sierra, we embrace the unknown⁠ - and support each other on the journey. Every day is a chance to reinvent what’s possible within our stores. We’re not afraid to scale mountains to Discover Different. That kind of fearless attitude extends throughout the entire TJX family, which includes TJ Maxx, Marshalls, HomeGoods, and Homesense.

Discover Different also means that we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.