Mental Health Care Facility Receptionist Part-Time Hourly

: Part-Time Hourly Mental Health Care Facility Receptionist 25 hours/week
Monday through Friday
Position Overview:
We are seeking a compassionate and organized individual to join our mental health care facility as a part-time hourly receptionist. As the first point of contact for our facility, you will play a crucial role in creating a warm and welcoming environment for our clients. Your primary responsibilities will include managing the front desk, scheduling appointments, coordinating patient information, and providing administrative support to our facility staff.
Job Responsibilities:

• Answer phone calls, respond to inquiries, and provide general information about the facility's services.
• Verify insurance coverage and assist patients in understanding their insurance benefits. - Coordinate with facilityians and other staff members to ensure smooth patient flow and minimize wait times.
• Collect patient information, including insurance details, medical history, and consent forms, ensuring accuracy and confidentiality.
• Maintain organized and accurate patient records, both in physical and electronic formats. - Handle incoming and outgoing correspondence, including mail, email, and faxes.
• Greet and welcome patients and visitors with a friendly and professional demeanor.
• Schedule and confirm appointments using the facility's electronic scheduling system.
• Demonstrate empathy and sensitivity while interacting with patients who may be experiencing emotional distress.
• Process payments, issue receipts, and maintain financial records related to patient billing. - Collaborate with facility staff to support administrative tasks, such as ordering supplies, filing, and maintaining a clean reception area.

Job Requirements:

• Basic knowledge of medical terminology and insurance procedures is advantageous.
• Familiarity with electronic medical record (EMR) systems and scheduling software.
• High school diploma or equivalent; additional education or training in healthcare administration or related fields is a plus.
• Strong organizational skills and attention to detail, ensuring accuracy and completeness of patient information.
• Proficiency in using standard office equipment, including computers, multi-line phone systems, and printers.
• Excellent communication skills, both written and verbal, with the ability to interact professionally with patients, staff, and external stakeholders.
• Previous experience in a medical or mental health facility receptionist role is preferred.
• Flexibility to work part-time hours, including potential future evenings and weekends, to accommodate facility needs. Current hours M-F 8 AM- 6:30 PM.
• Demonstrated ability to work effectively in a fast-paced environment while managing multiple tasks simultaneously.
• Ability to handle sensitive and confidential information with discretion and maintain patient privacy.

We are committed to providing a supportive and inclusive work environment that values diversity and promotes mental health and well-being. If you are passionate about helping others, possess excellent organizational skills, and thrive in a dynamic healthcare setting, we encourage you to apply for this rewarding part-time receptionist position at our mental health care facility.
Starting pay $18 per hour
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