Medical Transcriptionist (Medical Assistant)

It's a great feeling to work for a company that does so much good for others around the world!

Academic Req: Required – High school diploma or equivalent; Preferred – Possess a degree

in Community Health or Medical Services equivalent

Certifications:

Current Emergency Medical Technician, Medical Assistant Certificate, or
Certified Nursing Assistant License; current BLS certifications (PALS preferred); First aid; CPR

Work experience: Required – Experience working with pediatric age group including
developmentally disabled persons and professional experience working in a health care setting. Must
also have experience using Electronic Medical Records Systems and providing Spanish/English
transcription of medical documentation

Critical Action Items & Measurable Deliverables:

1. Meet and maintain all federal and state regulatory guidelines and standards applicable to this
position.
2. Communicate effectively with health care providers regarding care for service population and
be a liaison between the medical and residential services divisions.
3. Maintain electronic medical health care records and federal Medical Portal.
4. Develop and maintain an accurate medication administration record (MAR) for each child.
5. Assist in daily MAR audits, ensuring proper documentation. Reporting all medication errors to
RN Manager.
6. Compile daily medical lists and distribute to all designated staff.
7. Assist in medical intake process in collaboration with other medical staff.
8. Maintain confidentiality of health care records and information in keeping with HIPAA,
Protected Health Information (PHI) requirements and Compass Connections confidentiality protocol
and procedures.
9. Adhere to scheduled hours pertaining to position, remain available for on-call scheduling, and
work evenings, weekends and holidays as needed, requested, or deemed appropriate by Deputy
Executive Director, Medical Services and Executive Director.
10. Know, understand, and apply positive behavior management techniques including verbal
redirection, de- escalation, and containment.
11. Know and recognize the signs of abuse, neglect, and exploitation and sexually provocative
behavior and implement professional response, reporting and documenting procedures.
12. Show appreciation and affection toward children in a manner that is compassionate and
professional, minimizing cultural misinterpretations.
13. Participate in scheduled meetings and in team decisions and operations.
14. Plan, organize, and prioritize daily work using sound judgment.
15. Implement Compass Connections safety protocols including evacuating with children and other
staff in case of an emergency.
16. Maintain confidentiality in all areas of the service population and program operations.
17. Maintain Compass Connections professional and ethical standards of conduct outlined in Compass
Connections employee handbook including demonstrating respect for agency staff, children, and
community members and complying with required dress code at all times.
18. Ensure all referrals and orders initiated by APP are completed and specialty appointments are
scheduled.
19. Attend and participate in all on-site medical appointments in exam room with APP (i.e., initial
medical exam, sick calls, and follow-up appointments).
20. Provide assistance to APP with translation of verbally reported past medical history, history
of present illness, and signs and symptoms as needed.
21. Transcribe all written documentation for APP into applicable electronic medical record
platforms in compliance with federal and licensing standards.

Other Responsibilities:

1. Perform all administrative duties of the clinic or designated site(s) in accordance with
Compass Connections federal policies and procedures.
2. Administer and execute assigned medical services for service population as prescribed by an
advanced practice provider or physician and applying best practice guidelines to include but not
limited to medication administration, and well and sick child visits.
3. Complete accurate documentation of activities performed in accordance with agency policies and
procedures, contract and regulatory requirements and standards and program timeline requirements.
4. Meet all pre-determined deadlines required by program and federal partners.
5. Other duties as assigned.

Requirements:

1. Pass a pre-employment drug screen and random drug screens throughout employment.
2. Provide proof of work eligibility status upon request.
3. Pass a pre-employment and biennial criminal background checks.
4. Demonstrate the ability to:
a. Respond sensitively and competently to the service population’s cultural and socio-economic
characteristics.
b. Work collaboratively with other staff members, service providers and professionals.
c. Communicate effectively in writing and verbally in English.
d. Work in a fast-paced environment and maintain emotional control and professional composure at
all times and make decisions based on the needs of the program and service population.
e. Maintain computer literacy required to meet the responsibilities of the position.
f. Work effectively and without intensive supervision both independently and as a member of a
multidisciplinary team.
5. Demonstrate a working knowledge of all Compass Connections policies and procedures.
6. Must complete and sign Operations Policy and Procedure review and certification.
7. Must provide current physical-medical release and provide proof of immunizations, titers, or
declinations for the following:
a. MMR
b. Varicella
c. HepB
d. HepA
e. Tetanus
f. PPD
g. Meningococcal (preferred)
8. Must be able to perform physical activity such as extensive walking, lifting of patients,
stretching, and bending.
9. Must be able to work in a team environment.

10. Must be able to maintain professional people skills, including oral, written, listening, and
non-verbal
communication skills.

Equal Employment Statement

Compass Connections believes that equal opportunity for all staff members is important for the continuing success of our organization. In accordance with state and federal law, Compass Connections does not discriminate against a staff member or applicant for employment because of race, disability, color, creed, sex, age, national origin, sexual orientation or preference, ancestry, citizenship, veteran status, or disability that does not impair an individual’s ability to perform the essential functions of the job, with or without reasonable accommodation. This policy of nondiscrimination applies to decisions involving hiring, promoting, demoting, training, benefits, transfers, layoffs, terminations, recommendations, rates of pay or other forms of compensation, and all other terms and conditions of employment.

Compass Connections regards diversity, equity, and inclusion as mission-critical priorities. Our services are only as effective as our workforce is diverse and representative of the people we serve. We welcome on our team people of all backgrounds and walks of life and value the importance of having diverse and inclusive staff members to ensure a positive impact on our services within our community.

Compass Connections is committed to providing equal opportunity to all staff members, including those who have life-threatening illnesses, including but not limited to acquired immune deficiency syndrome (AIDS), cancer, and heart disease.

Compass Connections is committed to providing a safe and healthy work environment. Staff members who have a life-threatening illness are treated like other staff members as long as they meet performance standards and medical and other evidence indicates that their condition does not pose a threat to the health of others or to themselves.

If you like to work with people that believe they can make a difference in the world, this is the company for you!

EEO Statement

It our policy to provide equal employment opportunity and treat all employees equally regardless of age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, genetic information or genetic predisposition or carrier status, marital status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.