Medical Staff Office Manager

We’re saving lives, building careers, and reimaging healthcare. We can’t wait to grow alongside you.

Hours: 7am-330pm

Position Summary:

Under the supervision of the Vice President of Operations Physicians Organizations provides management and operational oversight of the medical staff office according to policies, procedures, philosophy and objective of the department and hospital. Works cooperatively within department and with other hospital services to create a system of quality health care.

Position Specific Performance Criteria/Essential Job Functions/Competencies

• Organizes and directs a comprehensive credentialing program for physicians, allied health professionals and other health professionals/categories specified in the Medical Staff Bylaws. Works with medical staff leadership and hospital clinical staff for the approval and ongoing review of these practitioners.
• Oversees the maintenance of the Intellicred practitioner database.
• Provides support services to medical staff elected officers, Department and Section Chiefs and Medical Directors, in fulfilling the responsibilities of their office. This includes maintaining the Medical Staff Bank account, preparing and distributing communications, reports, surveys, policies and procedures, coordinating medical staff meetings which includes preparing and distributing the monthly calendar, notifying members, securing location and refreshments.
• Prepare agendas, related material and Power point presentations for medical staff meetings (Agenda meetings, Credentials Committee, Medical Executive Committee, Full Medical Staff meetings). Transcribes and maintains minutes of such meetings. Carries out expeditious follow through on action items and policy changes.
• Coordinates medical staff activities by acting as a liaison between the medical staff and administration.
• Assists the Vice President of Operations Physicians Organizations in preparation of the department budget.
• Acts as a resource for current accreditation standards and legal requirements.
• Provides medical staff information and assists in preparing reports for other hospital departments (i.e. clinical service department, Finance, Quality and Risk, Marketing and Public Relations, Community Health and Wellness).
• Oversees the daily operation of the Medical Staff Office and directs the work of the Medical Staff Office department personnel. Directly responsible for all personnel actions including hiring, performance appraisals, promotions, orientation, vacation schedules, maintaining payroll records and time reports.
• Maintains current copy of Medical Staff Bylaws, Rules & Regulations, and Policies & Procedures.
• Responsible for the personnel actions of the Medical Education Coordinator including performance appraisal, vacation schedule, maintaining payroll records and time reports.
• Organizes and directs a comprehensive re-credentialing program for physicians, allied health professionals and other health professionals/categories specified in the Medical Staff Bylaws. Works with medical staff leadership and hospital clinical staff for the approval and ongoing review of these practitioners.

Requirements:
5+ years of experience

Previous experience in hospital medical staff credentialing required

Bachelors Degree

What We Offer:

Not only is Lowell General Hospital an exceptional place to work, offering a culture of recognizing and valuing employees, we provide amazing opportunities for our staff:

• 403(b) retirement plan with hospital match
• Tuition reimbursement
• Opportunities for growth
• Free on-campus parking
• Competitive salaries & benefits

About Lowell General

For more than 125 years, Lowell General has served the Greater Lowell community with pride. We balance the first-rate care of a premier medical center with the warmth of a three-time Magnet®-recognized community hospital. As a member of our team, you’ll join over 3,000 dedicated care providers to offer complete, connected care, when and where patients need it most.

About Tufts Medicine

A healthcare system that works Tufts Medicine is more than a health system — we’re a community that empowers people to live their best lives by reimagining healthcare, advancing knowledge and pioneering discovery. Every team member plays an integral role in realizing our vision of creating the most equitable and frictionless healthcare experience in the world. Here, you’ll join an enthusiastic community that champions your growth and receive generous benefits to support you and your family’s well-being.

Tufts Medicine Lowell General Hospital is an Equal Opportunity Employer.

Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home — an expansive home care network, and large integrated physician network. Please note that effective October 1, 2021, as a condition of employment at Tufts Medicine, all employees and new hires must have received their complete dose of the COVID-19 vaccine, unless they have been granted an exemption. We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing us at [email protected].