Medical Records Manager Jobs

North Carolina Medical Board is currently seeking an experienced Medical Records Manager to join their team in their Raleigh, NC 27513 location.

General Summary:

Candidates will lead a fast-paced team working with Medical Board staff, including physicians, attorneys, paralegals, and investigators, to review and organize complete and accurate medical records in connection with ongoing Medical Board investigations.

Candidate must be highly personable as a manager, skilled on leading a team of professionals, possess competent computer and administrative skills. The candidate must have experience in understanding the structure of medical records for the purpose of evaluating and ensuring quality assurance.

The Medical Records Manager will oversee the issuance of orders for the production of medical records and organization and maintain the health care information within an electronic system. The Medical Records Manager will oversee medical records and other health information for accuracy and completeness in support of Medical Board investigations. The Medical Records Manager will collaborate with our team of physicians, investigators, paralegals, and attorneys to provide medical records to assist with the internal review by the Office of the Medical Director and external medical expert review.

What You’ll Do:

• Leads a team who identifies and obtains medical records, laboratory results, x-rays and medical imaging studies from medical providers and facilities
• Review medical records for completeness and provide timely follow-up requests
• Reviews with doctors, nurses, and other health professionals to assure complete, current, and accurate medical records
• Problem solving skills with managing medical records received in various forms of media
• Protects information in accordance with HIPAA
• Development and implementation of a training plan for Medical Records Coordinators
• Facilitates timely acquisition of medical records from all identified providers/facilities while ensuring completion and accuracy of requested documentation. Assists in the identification of medical records needed for investigation or review by in-house staff and contracted external medical expert reviewers.
• Verify accuracy of information entered into a case management system
• Designs and develops work-flow processes for management of medical records for the organization
• Supervise the organization of records, including contents, scanning and quality assurance

Our Ideal Candidate:

Education and Experience

• 5+ years of management experience directly related to managing oversight of medical records organization
• Registered Health Information Administrator (RHIA) professional certification
• Medical records experience with ability to recognize and identify progress notes, nurses’ notes, lab results and imaging
• Bachelor’s Degree or higher

Skills and Abilities

• Experience with Adobe Acrobat Pro in bookmarking and Microsoft Suite products
• Ability to communicate effectively, both orally and in writing with internal and external customers
• Ability to distribute work assignments accurately and in a timely manner
• Ability to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude
• Problem solving skills to address the management of medical records
• Ability to manage multiple and simultaneous responsibilities and to prioritize scheduling of work
• Experience with establishing quality assurance procedures
• Knowledge of multiple electronic health record systems (EHRs) and meaningful use
• Demonstrated knowledge of medical terminology
• Experience in establishing protocols and policies regarding best practices
• Demonstrated ability to lead a team of professionals, including remote employees

What We Offer:

• Competitive salary and benefits package

Equal Opportunity Employer