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Medical Receptionist - Primary Care *Buffalo
Company | Community Care Physicians |
Address | Buffalo, NY, United States |
Employment type | FULL_TIME |
Salary | |
Category | Medical Practices |
Expires | 2023-07-10 |
Posted at | 10 months ago |
General Physician, P.C. is one of WNY’s largest and most respected multi-specialty medical groups! We are committed to providing comprehensive, high-quality patient-centered care to improve the overall quality in the lives of our patients.
- Verizon Wireless discount
- Uniforms provided
- Generous PTO and paid holidays
- Competitive salary
- 401(K) 3% employer contribution
- Medical, dental, vision & much more
- Manage incoming mail and fax documents in accordance with company policy, process medical record requests and referrals.
- Perform general office duties such as document preparation, scanning and filing.
- Perform check in duties such as verify patient demographics and insurance eligibility, process appropriate authorization forms, collect co-payments and follow specific service line protocols.
- Complete patient pre-registration by verifying insurance eligibility and contacting patients with questions/concerns, reviewing patient financial responsibility, and chart preparation following the Quality Checklist.
- Answer phones and route communication appropriately, schedule appointments and document patient interaction in EMR system in a timely manner.
- Deliver exemplary customer service to provide a positive patient experience across the organization.
- Process end-of-day reconciliation of cash and credit card payments.
- Maintain the cleanliness of patient waiting room and ensure proper notification is made regarding timeliness of appointments.
- Maintain safe, secure, and healthy work environment by establishing and following standards and procedures, in accordance with internal and legal regulations.
- Perform other duties assigned by management
- Check out patients upon appointment completion, schedule follow up appointments and procedures, provide proper paperwork and relay necessary information to patient.
- High school diploma required; two-year college degree preferred
- Proven work experience in healthcare facility and/or strong customer service experience preferred
- Knowledge of insurance and medical terminology
- Strong written and verbal communication skills with ability to utilize computer programs
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