Medical Receptionist (Part-Time) - Family Medicine (Louisville, Co)

Do you enjoy working with friendly and helpful people in a positive work environment? Are you ready to embrace a career that offers a variety of learning opportunities? Are you looking to make a positive impact on peoples' lives in our community?
Consider a career at Boulder Medical Center (BMC). We are 100% privately owned and Physician operated, we provide care in over 20 different specialties, have 90+ providers practicing today, we employ 325+ Healthcare Professionals, and we have locations through-out Boulder County, CO.
Summary
Boulder Medical Center (BMC) is currently seeking Medical Receptionist candidates to join our Family Medicine team! This position is benefit eligible working work part-time 28 hours per week 7:45 am - 5 pm Monday, Tuesday, Thursday, 7:45 am - 12 pm on Saturday, and will have Wednesday and Friday off.
Job Perks

• Part-time employees are eligible for medical / dental / vision, company-paid life insurance, voluntary benefits, RTD EcoPass, 401(k), and holiday pay (if regularly scheduled to work on an observed holiday).
• Full-time employees are eligible for medical / dental / vision, flexible spending, company-paid life insurance and Short Term Disability (STD) as well as several voluntary benefit options, RTD EcoPass, 401(k), Paid Time Off (PTO) and six (6) paid holidays annually.
• Experience working in both primary care and specialty care clinics.
• Day shift schedules are Monday through Friday. There are occasional voluntary four (4) hour shifts on Saturday mornings from 8 am - 12 pm for several primary clinics (Family Medicine and Pediatrics).

Job Duties

• Summarizes appointment details prior to ending the phone call.
• Answers the telephone promptly, evaluating patient needs to determine appointment type.
• Schedules / reschedules / cancel appointments according to provider preference and scheduling protocol.
• Manages all phone functionalities such as transfers, placing callers on hold, forwarding phone to afterhours message system, etc.
• Accurately records patient name, numbers and demographic information using correct spelling and punctuation.

Required Experience

• Must use good judgment, professionalism and discretion when screening telephone calls, answering inquires and relaying appropriate information.
• Knowledge of medical terminology and HIPAA compliance, preferred.
• Strong computer and data entry skills.
• Neat, well-groomed appearance and courteous manner.
• Must possess strong grammar and spelling ability as well as the ability to read, write and understand the English language.
• Must have excellent customer service and communication skills.
• Ability to work under pressure and maintain phone etiquette using tact and diplomacy.

Education Requirements

• High school diploma or equivalent
• Associates Degree or some college coursework in Business or Healthcare Administration, preferred.

Experience

• One (1) year of previous work experience involving public contact, preferably with heavy phone experience.
• Previous experience with patient scheduling in a hospital or clinic setting, highly desired.
• Bi-lingual ability (Spanish), a plus.

Salary Range

• $16.69 - $21.70/hour; depending on experience

Location:

• Louisville, CO

Benefits
BMC offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and STD as well as voluntary benefits, RTD EcoPass, 401(k), Paid Time Off and 6 holidays annually. Part-time employees are eligible for medical/dental/vision, company-paid life insurance, voluntary benefits, RTD EcoPass, and 401(k).
Keyword: Patient scheduler, Patient Access Specialist, Medical Receptionist, Medical Secretary, Medical Assistant, Scheduler, Nurse, MAA, Medical Administrative Assistant, Centralized Scheduler