Medical Practice Assistant / 40 Hours, 8:30A-5:00P / Orthopedics - Foxborough

Description
The Medical /Practice Assistant (MA/PA) is an integral member of the healthcare team and is accountable for patient care as assigned by a licensed independent provider (LIP: MD, NP, PA), a Licensed Practical Nurse (LPN) or a Registered Nurse (RN) . The MA/PA participates in the direct and indirect care of patients, health maintenance, patient instruction, collaborative planning and rehabilitation as within scope of practice and consistent with his/her education and training. The Medical/Practice Assistant may be present in secure medication storage areas and are allowed incidental access to medications. Developing relationships with patients, families and colleagues, the MA functions as an interdisciplinary team member who provides quality patient care and contributes toward the attainment of important goals for the patient, the practice and the organization. Additionally, as part of the regular job duties, the MA/PA will provide administrative support to the practice responsible for multiple functions to ensure a smooth and seamless patient experience
Clinical Duties And Responsibilities

• Accurately obtains vital signs, elicits information about the patient’s basic health status, administers relevant care within scope of practice and as directed by the LIP/LPN/RN, and documents as appropriate in the electronic health record.
• Participates in prescription management tasks including pending of new prescriptions and renewals requiring LIP approval, prior authorizations and medication reconciliation.
• Demonstrates true engagement and enthusiasm to contribute toward the care delivery needs for patients and families.
• Following approved clinical practice guidelines (CPG’s) and workflows, sends appropriate orders for radiology, laboratory testing and other care needs requiring LIP authorization.
• Promotes an inclusive environment supportive of patient and family centered care for a diverse community.
• Performs a variety of tasks, including those that may be facilitated by administrative staff, which have an effect on the overall operations of the unit. These include flow, stocking of rooms, scheduling tasks and all other duties as assigned. Should we take this out of this version since it is redundant? It’s meant to be part of the regular MA job because they could be asked to occasionally do some of this work.
• Participates in telephone screening of patients; may provide instruction to patient when directed by the LIP/LPN/RN.
• Participates in organizational and unit-based quality improvement initiatives and compliance readiness.
• Participates in team-based care and patient education initiatives to support the health and wellness of patients in conjunction with the LIP/LPN/RN. Reinforces patient instruction as directed by LIP/LPN/RN.
• Accepts assignments for patient care within the scope of his/her preparation and within current standards of practice. In conjunction with a Licensed Independent Provider (LIP) , LPN or RN, participates in the gathering of data that contributes to the assessment, planning, and evaluation of care delivered.
• Collaborates as a member of the health care team, contributing toward a supportive and therapeutic environment that promotes the attainment of patient goals that are specific, measurable, action-oriented, realistic and timely.
• Performs routine tests that may include but are not limited to: electrocardiograms, vision and hearing screening, and the collection of specimens for laboratory testing and point of care.

Administrative Duties And Responsibilities

• Ensure all billing/fiscal information is completed and submitted after visit, including collection and daily reconciliation of any co-payments.
• Follow HIPAA guidelines for the management of patient privacy and confidentiality.
• Assist with special projects as directed.
• Schedule and register patients for appointments/procedures, confirm appointments/procedures, prepare for patient visit by providing patient with all necessary information and completing all necessary tasks.
• Other duties as assigned.
• Appropriately utilizes organizational resources including management of time, supplies, equipment and other assets.
• Answer and transfer telephone calls.
• Receive patient at arrival, verify and obtain all necessary information, and ensure forms are completed.
• Assist with training and orienting staff as needed

Technical Skills/Competencies Required

• Phone skills: Ability to telephonically support the practice by answering and screening calls, offering information within scope of practice to facilitate communication.
• Ability to accurately perform vital signs and obtain pertinent health information including but not limited to; temperature, pulse, respirations, blood pressure, height, and weight.
• Writing Skills: Ability to correspond and communicate with others clearly and effectively in writing (via e-mail, memo or interoffice note, documentation of patient information) and to take complete and accurate messages.
• Technology Skills: Demonstrates ability to utilize technology in the clinical setting. Includes basic computer skills as well as the utilization of electronic medical equipment. Ability to type accurately and enter data at an intermediate level. Ability to become proficient in using the EHR and other appropriate applications. Ability to utilize hand-held technology and download related data to the electronic health record.
• Beginning to intermediate knowledge and use of medical terminology.
• Knowledge and ability to perform specific procedures and tests as appropriate to the clinical setting.
• Ability to participate in the medication reconciliation processes and related prescription management tasks, including prior authorizations.
• Communication skills: Demonstrates effective oral and written communication skills in English. Communicates in a professional, courteous, clear and concise manner. Facilitates therapeutic relationships between patients, families and other members of the health care team.
• Clinical Skills:
• Organization Skills: Ability to manage work processes in a neat and systematic way. Ability to manage multiple tasks effectively, appropriately prioritize clinical work, follow established policies, procedures and clinical practice guidelines, workflows,
• Knowledge of practice operations and standards.

Qualifications
EEO Statement

• Minimum Required:

High school diploma or GED x
Preferred
High school diploma or GED
Certificate
Some college or Associate’s Degree
Primary Location
MA-Foxboro-BPO BWPO Foxboro
Work Locations
BPO BWPO Foxboro
Job
Medical Assistant
Organization
Brigham & Women's Hospital(BWH)
Schedule
Full-time
Standard Hours
40
Shift
Day Job
Posted Shift Description
variable start end times to meet clinic needs within range of 7A to 6:30P
Employee Status
Regular
Recruiting Department
Brigham & Women's Hospital
Job Posting
Apr 9, 2023