Medical Director, Post-Acute Care Management - Navihealth - Remote

Optum Home & Community Care, part of the UnitedHealth Group family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual’s physical, mental and social needs – helping patients access and navigate care anytime and anywhere.

As a team member of our naviHealth product, we help change the way health care is delivered from hospital to home supporting patients transitioning across care settings. This life-changing work helps give older adults more days at home.

We’re connecting care to create a seamless health journey for patients across care settings. Join our team, it’s your chance to improve the lives of millions while doing your life’s best work.(sm)

You’ll enjoy the flexibility to work remotely* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Providing intermittent, scheduled weekend and evening coverage
• Provide leadership and guidance to maximize cost management through close coordination with all network and provider contracting
• Represent naviHealth on appropriate external levels identifying, engaging and establishing/maintaining relationships with other thought leaders
• Perform other duties and responsibilities as required, assigned, or requested
• Contribute to the development of action plans and programs to implement strategic initiatives and tactics to address areas of concern and monitor progress toward goals
• Communicate effectively with network and non-network providers to ensure the successful administering of naviHealth’s services
• Interact, communicate, and collaborate with network and community physicians, hospital leaders and other vendors regarding care and services for enrollees
• Ensure appropriate management/resolution of local queries regarding patient case management either by responding directly or routing these inquiries to the appropriate SME
• Provide daily utilization oversight and external communication with network physicians and hospitals
• Regularly meet with naviHealth’s leadership to review care coordination issues, develop collaborative intervention plans, and share ideas about network management issues
• Respond to clinical inquiries and serve as a non-promotional medical contact point for various healthcare providers
• Participate on the Medical Advisory Board
• Provide input on local needs for Analytics Team and Client Services Team to better enhance naviHealth’s products and services
• Conduct peer to peer conversations for the clinical case reviews, as needed
• Daily UM reviews - authorizations and denial reviews
• Conduct provider telephonic review and discussion and share tools, information, and guidelines as they relate to cost-effective healthcare delivery and quality of care
• Collaborate with Client Services Team to ensure a coordinated approach to delivery system providers

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Board certification as an MD, DO, MBBS with a current unrestricted license to practice and maintain necessary credentials to retain the position
• 3+ years of post-residency patient care, preferably in inpatient or post-acute setting
• Current, unrestricted medical license and the ability to obtain licensure in multiple states

Preferred Qualifications:

• Willing to obtain additional state licenses, with naviHealth’s support
• Demonstrated ability to positively interact with other clinicians, management, and all levels of medical and non-medical professionals
• Proven excellent organizational, analytical, verbal and written communication skills
• Proven highest level of ethics and integrity
• Understanding of population-based medicine, preferably with knowledge of CMS criteria for post-acute care
• Demonstrated ability to complete assignments with reasonable oversight, direction, and supervision
• Demonstrated ability to work within a team environment while completing multiple tasks simultaneously
• Demonstrated competence in use of electronic health records as well as associated technology and applications
• Proven highly motivated, flexible and adaptable to working in a fast-paced, dynamic environment
• Licensure in multiple states
• Proven solid interpersonal skills with ability to communicate and build positive relationships with colleagues

About naviHealth
Being a pioneer in post-acute management and care transitions with 19 years of experience, naviHealth is uniquely positioned to manage patients, improve clinical and financial outcomes, and share risk with payors and providers. We provide clinical service support alongside proprietary technology and advisory solutions that empower health systems, health plans and post-acute providers to navigate care episodes across the continuum, with the goal of reducing waste and improving patient outcomes.

Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.

California, Colorado, Connecticut, Nevada, New York, Rhode Island, or Washington Residents Only: The salary/hourly range for California, Colorado, Connecticut, Nevada, New York, Rhode Island, or Washington residents is $248,582 to $338,965. Salary Range is defined as total cash compensation at target. The actual range and pay mix of base and bonus is variable based upon experience and metric achievement. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.