Medical Billing Supervisor Jobs

At Better Life Partners, We provide what it takes to heal from addiction. Wherever. Whenever.

Better Life Partners has a specific mission—to help any underserved individual achieve a healthier life filled with belonging, love, and purpose. We do this by working alongside community-based organizations and delivering high-quality care directly to our members. We run a highly agile and mobile organization focused on innovating healthcare while staying true to our values.

Our Revenue Cycle Team is seeking an experienced Medical Billing Supervisor to join our team and provide back end Revenue Cycle Management (RCM) support, manage a small team of medical billers, and lead a major project in establishing a comprehensive co-pay and self-pay process for our patients.

Responsibilities:

• Establish and maintain effective communication channels with internal stakeholders, including clinicians, administrators, and finance teams, to ensure accurate and timely flow of billing information.
• Provide back end RCM support, including monitoring billing, coding, and collections activities, ensuring that they are compliant with regulatory requirements and company policies.
• Lead the development and implementation of a comprehensive co-pay and self-pay process, collaborating with cross-functional teams to streamline patient financial experiences and minimize the risk of revenue leakage.
• Assist in the resolution of escalated billing issues and disputes, collaborating with patient relations and other relevant departments to ensure satisfactory outcomes.
• Keep up-to-date with industry trends, regulatory changes, and best practices in medical billing and RCM, and provide guidance and training to the team accordingly.
• Monitor key performance indicators (KPIs) and provide regular reports to senior management, highlighting areas of success and areas requiring attention.
• Perform other duties and responsibilities as assigned, in support of the organization's mission and goals.
• Conduct regular audits and reviews to maintain the accuracy and efficiency of billing and coding processes, identifying areas for improvement and implementing necessary changes.
• Supervise and manage a team of medical billers, ensuring they are well-trained, motivated, and consistently achieving their performance goals.

This position is fully remote (work from home).

This is a full-time, exempt position. The starting salary range for this position is $50k - $65k annually.

Requirements:

• Strong leadership, team management, and interpersonal skills.
• High degree of integrity, professionalism, and commitment to maintaining confidentiality of sensitive information.
• In-depth knowledge of medical billing processes, coding systems (e.g., ICD-10, CPT, HCPCS), and RCM best practices.
• Bachelor's degree in Healthcare Administration, Finance, Business, or a related field.
• Familiarity with medical billing software, Electronic Health Records (EHR) systems, and other healthcare technology platforms.
• Ability to communicate effectively, both orally and in writing, with diverse stakeholders at all levels of the organization.
• Excellent problem-solving, analytical, and organizational abilities.
• A minimum of 5 years of experience in medical billing, with at least 2 years in a supervisory or managerial capacity.

Work from home requirements:

• Company will provide equipment (laptop, monitor, keyboard, mouse and headset) plus a remote work stipend.
• Must understand the importance of protected health information and ensure any data/information is not visible to others.
• Must have internet service with minimum upload/download ability.
• Must have a quiet space to speak to members with minimal background noise.

Better Life Partners facilitates the treatment of behavioral health conditions including addiction medicine. We offer a full slate of benefits including competitive compensation, medical, dental and vision coverages, four weeks of paid vacation, sick time, wellness days, thirteen paid holidays, a 401(k) plan with company match, parental leave program, learning & development stipend, employee referral bonus, company-issued technology, remote work stipend, paid volunteer time off, stock options for eligible employees, and more!

At Better Life Partners, we believe our work directly correlates to the diverse perspectives of our employees. Better Life Partners celebrates inclusion and is a committed Equal Opportunity Employer to all qualified applicants, ensuring individuals will not be discriminated against on the basis of race, color, religion, sex, gender identity, sexual orientation, age, national origin, physical or mental disability, marital or parental status, military or veteran status, or any other protected classification. Persons of color, women, LGBTQ candidates, veterans and individuals with disabilities are encouraged to apply. Better Life Partners is a recovery-friendly workplace.

COVID-19 Vaccine Requirement

Better Life Partners has instituted a COVID-19 vaccine mandate for all employees, including remote staff, to remain in full compliance with regulatory bodies. Individuals selected for employment must be able to show proof of vaccination status prior to start date.

If you are unable to be vaccinated for medical reasons or religious beliefs, Better Life Partners will consider requests for reasonable accommodation consistent with its policy and if able to do so without undue hardship to the company pursuant to applicable law. Such accommodations must be approved prior to start date.

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