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Billing Coordinator Jobs

Company

Ropes & Gray

Address , Chicago
Employment type
Salary
Expires 2023-09-20
Posted at 8 months ago
Job Description

About Ropes & Gray

Ropes & Gray LLP is a preeminent global law firm focused on providing the highest-quality advice on our clients’ critical legal and business issues. Our global team of 2,500 talented professionals regularly helps clients meet high-stakes challenges, solve complex problems and achieve key goals. These colleagues work together across a global office network that includes offices in Boston, Chicago, Hong Kong, London, New York, San Francisco, Seoul, Shanghai, Silicon Valley, Tokyo, Los Angeles and Washington, D.C.

We are a contemporary firm that can bring more than 150 years of legal and institutional history to bear on the challenges clients face in today’s 24/7 global business environment. Our collaborative approach gives our clients—which include many of the world’s most respected companies and institutions—ready access to leading corporate, litigation, transactional and regulatory lawyers whose knowledge and experience span industries and geographies.

With an international presence, we focus on a number of key industries, including private equity; asset management; life sciences and health care; investment banking; technology, media and telecommunications; and consumer and retail. Our clients include global industry leaders, financial institutions, investment firms, private equity firms, hospitals and health care organizations, educational institutions, and individuals.

We have consistently been recognized for our leading practices in many areas, including private equity, M&A, finance, asset management, real estate, tax, antitrust, life sciences, health care, intellectual property, litigation & enforcement, privacy & cybersecurity, and business restructuring.

Ropes & Gray is an equal opportunity employer.

OVERVIEW:
The Billing Coordinator is responsible for all aspects of billing for an assigned group of lawyers and clients. The Billing Coordinator is expected to be able to serve as a resource for Billing Responsible Attorneys and their secretaries on all aspects of inventory management.

ESSENTIAL FUNCTIONS:
  • Maintain a thorough knowledge of client terms, discount arrangements, lawyer and client preferences while ensuring:
  • Invoices are issued timely and accurately, inclusive of client terms and discounts
  • E-invoices are submitted on a timely basis with all necessary supporting documentation
  • Revisions to invoices are addressed and resolved on a timely basis.
  • Compliance with firm and outside counsel guidelines is maintained
  • Best practices are used to create, present and distribute pro formas and client invoices
  • Manage the unbilled inventory for an assigned group of lawyers:
  • Make recommendations for write-offs of aged or disputed balances where appropriate
  • Ensure consistent and regular communication with lawyers regarding aged balances Leverage secretaries and firm management to escalate problem accounts
  • Respond to information requests from lawyers, clients and administrative staff related to inventory levels, time and cost entries, billing reconciliations, outstanding receivables and unapplied cash
  • Communicate firm policies and guidelines to lawyers and clients as appropriate
  • Support client and partner requests for accrual information
  • Produce and distribute standard unbilled proformas which recap client/matter time and disbursements
  • Analyze short paid invoices and determine the correct course of action to resolve
  • Utilize firm standard reporting tools to respond to requests for information, particularly Excel and BRL dashboards
  • Assist with the application of unidentified cash receipts, ensuring prompt resolution;
  • Assist timekeepers and secretaries with diary entry issues and transfers between matters.
  • Ensure that requests for alternative fee arrangements are communicated to the Pricing Committee for review and ultimate disposition;
  • Maintain documentation of procedures, deadlines, and other client and lawyer preferences related to billing and collection;
Provide audit letter assistance to lawyers and secretaries by quickly responding to requests for period-ending balances.
EDUCATION, EXPERIENCE AND SKILLS REQUIRED:
  • Bachelor’s degree preferred
  • A minimum of two years experience in a professional services environment using time and billing software such as 3E, Elite or Aderant
  • Self-directed with a strong work ethic; capable of working independently with limited supervision
  • Ability to occasionally work outside of established business hours and adjust personal schedule to meet deadlines is required
  • Possess a high degree of confidence and professional maturity and demonstrate excellent oral and written communication skills
  • Must be a team player with strong interpersonal skills
  • Superior customer service and a demonstrated ability to work in challenging and dynamic environment
  • Strong analytical and critical thinking skills

WORKING CONDITIONS:
Normal office environment; incumbent is expected to work the hours necessary to fulfill the responsibilities of the position. Incumbent is expected to work on-site three days per week.
The above is intended to describe the general content of and requirements for the performance of the job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.