Mcopco Operations Consultant Jobs

People

• Collaborating with peers - Area Supervisors and his / her General Managers to establish individual performance targets (Specific, Measurable, Attainable, Realistic, Time-bound), conducting performance reviews timely and communicating one-on-one, implementing Performance Improvement Plans, and partnering with them to correct or deliver expected performance results.
• Ensuring that the quality hiring process is followed; participating in making final selection decisions on all restaurant managers based on Profit
• Establishing and setting staffing targets, and working with teams to ensure all restaurants within the Profit Center are adequately staffed (through quality hiring and retention) to improve sales potential
• Choosing the appropriate consulting approach (e.g., directive, inspiring, coaching, collaborative) based on the performance level of each General Manager
• Championing the McDonald's "People Promise" by personally demonstrating, reinforcing and following-up on the (1) Respect and recognition (e.g., crew & manager schedules, reward and recognition programs) and (2) Values & Leadership behaviors (e.g., adherence to policies and procedures, crew and manager communications, acts on issues raised by crew and managers appropriately, employee commitment survey and action plans)
• Mentoring high potential individuals and providing input into succession planning process

QSC/Sales Building

• Represents McDonald's interest in the community (e.g., test products, promotions; and provides high level execution and performance of each test)
• Protecting the McDonald's brand by ensuring that our restaurants meet
• Supports, develops and requires General Managers to teach restaurant teams to implement the 12 restaurant systems (QSC Playbook) that produce consistently high levels of QSC
• Ensures that ROIP is completed on a rolling required cycle
• Demonstrate Customer-First Service by consistently observing restaurant operations, troubleshooting shift management, taking on-the-spot corrective actions, and recognizing successes
• McDonald's QSC operational standards, food safety standards, and labor laws

Business Results

• Collaborates with the Operations Manager, peers - Area Supervisors and Support Staff on developing the annual business plan for respective Profit Center
• Verifies that all McDonald's standard practices and procedures are met (e.g., cash, security, food safety, pricing)
• Uses all available resources (e.g., Training Dept, HR, Accounting, Analysts, Marketing, Deployment, Risk-Management, Security, and National Teams)
• Develops and implements reinvestment plans on an annual basis to include opening new restaurants, rebuilds, remodels, equipment purchases, etc.
• Builds a positive and expansive work environment to optimize business results (increase guest counts, increase sales, increase profits, while delivering outstanding QSC)

• Proven project management implementation skills
• High School Diploma or equivalent required
• Strong people/relationship management skills
• Proven experience influencing and obtaining great results through others
• Field Operations experience

McDonald’s is committed to providing qualified individuals with reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact [email protected]

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.