Marketing Specialist - Social Commerce

Overview

About EXPR

EXPR is a multi-brand fashion retailer whose portfolio includes Express, Bonobos and UpWest. The Company operates an omnichannel platform as well as physical and online stores. Grounded in a belief that style, quality and value should all be found in one place, Express is a brand with a purpose - We Create Confidence. We Inspire Self-Expression. - powered by a styling community. Bonobos is a menswear brand known for exceptional fit and an innovative retail model. UpWest is an apparel, accessories and home goods brand with a purpose to Provide Comfort for People & Planet.

The Company has over 530 Express retail and Express Factory Outlet stores in the United States and Puerto Rico, the Express.com online store and the Express mobile app; over 60 Bonobos Guideshop locations and the Bonobos.com online store; and 13 UpWest retail stores and the UpWest.com online store. EXPR is traded on the NYSE under the symbol EXPR. For more information about our Company, please vis it www.express.com/investor and for more information about our brands, please visit www.express.com , www.bonobos.com or www.upwest.com .

Responsibilities

The Marketing Specialist - Social Commerce will support the Express Community Commerce Programs by executing strategies designed to support growth. This position will be responsible for marketing execution and digital support, reporting & analytics, recruiting support, and other key areas required in running the Community Commerce programs .

• Build and maintain collaborative partnerships with Social, Brand Marketing, E-commerce and other partners
• Create, review, edit and continually improve and evolve Style Editor communications
• Own monthly reporting and hindsight documentation
• Review and approve or decline Style Editor applications
• Respond to Style Editor inquires and troubleshoot issues with external 3 rd parties
• Collaborate across functions to create, secure and organize all collateral needed for Learning Management System including marketing and creative assets, product knowledge and training/onboarding materials
• Learn and assist in the execution of any other influencer related duties as the styling community evolves
• Solicit seller feedback to prioritize changes to enhance the experience of sellers
• Ensure timely and flawless execution of brand and program initiatives
• Maintain and update Learning Management System, and optimize usage and materials with a focus on ease of use to increase adoption
• Other essential functions as directed by your supervisor
• Leverage community feedback to enhance tools provide to Style Editors and evolve training/onboarding over time to improve effectiveness
• Collaborate with UX, IT and external 3 rd party to identify and recommend seller experience improvements

Required Experience & Qualifications

• 2-4 years of experience in communications, retail marketing or related experience
• Excellent time management, organization skills and attention to detail
• Percentage of Travel 5-15%
• Ability to thrive in a highly quantitative, fast-paced environment with changing business needs
• Passion for retail, apparel and/or social selling
• Type of travel: overnight
• Education: Bachelor's Degree in Marketing or equivalent
• Strong written and verbal communication skills
• Understanding of the balance between business and customer needs; focuses on areas of highest potential Proficiency in Excel, PowerPoint, Microsoft Word
• Ability to utilize metrics/analytics to identify opportunities and measure results
• Experience with a Learning Management System a plus and/or ability to learn and troubleshoot new technologies

Critical Skills & Attributes

• Understanding of the balance between business and customer needs; focuses on areas of highest potential
• Ability to utilize metrics/analytics to identify opportunities and measure results
• Motivated and professional self-starter
• Strong communication & influencing skills
• Excellent organizational and time management skills
• Organized and attentive to details
• Resourceful and solution oriented
• Ability to thrive in a highly quantitative, fast-paced environment with changing business needs

Early Entry

Closing

An equal opportunity employer, EXPR does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. EXPR only hires individuals authorized for employment in the United States. EXPR is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation because of a disability to search and apply for a listed job position, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to [email protected] and let us know the nature of your request and your contact information.

Notification to Agencies : Please note that EXPR does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, EXPR will not consider or approve payment to any third-parties for hires made.