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Company | Cella |
Address | Philadelphia, PA, United States |
Employment type | CONTRACTOR |
Salary | |
Category | IT Services and IT Consulting |
Expires | 2023-08-12 |
Posted at | 10 months ago |
Location: Philadelphia, Pennsylvania
- Oversee loyalty program development and growth including definition, design and execution.
- Ensure the project encompasses best-in-class loyalty program features and customer appeal.
- Consult with key stakeholders to determine loyalty program features, technology/data needs, and design and translate those into functional requirements.
- Ensure quality throughout the entire project including QA and user acceptance testing.
- Lead teams thru promotion planning, client check-ins and ensure deliverables and timelines are being met.
- Assist in the set up of promotions including set up, creative development and QA.
- Regularly provide overall project status to senior leadership as well as identify any dependencies and risks quickly
- Engage and work closely with IT and vendor to build out design, improvements, new integrations and functionality.
- Set up A/B promotional tests to prove revenue incrementality around frequency, dayparts and other key KPIs
- Proven experience in leading major enterprise projects, demonstrating the ability to organize and manage multiple work streams effectively.
- Strong analytical and problem-solving abilities, with the capability to analyze data, draw insights, and make data-driven decisions.
- 2-3+ years of experience in marketing, project/program management across multiple organizations, with a proven track record of driving clear results and actions.
- Results-oriented approach, with a focus on delivering a seamless customer experience and driving measurable ROI.
- Exceptional communication and collaboration skills, with the ability to work cross-functionally and influence stakeholders at various levels.
- Marketing Strategy
- Excellent project management skills, with the ability to develop and execute project plans, monitor progress, and meet deadlines.
- Skills:
- Strong expertise in loyalty programs and development, with a deep understanding of program design, customer engagement strategies, and retention tactics.
- Experience level: Experienced
- Bachelor's degree in marketing, business, or a related field (preferred).
- Creative thinking and innovation mindset, with the ability to ideate and implement new ideas and strategies for program growth and customer engagement.
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