Marketing Coordinator, Promotions Jobs

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods. Through our work, we are committed to contributing to a sustainable future, both for fashion and for our employees. Authenticity is a core component of our business; we value it in our products and we celebrate it across our teams by encouraging every TRR employee to bring their REAL authentic selves to work each day. We’re hiring, and we’d love for you to join our dynamic team!

We’re hiring a Marketing Coordinator, Promotions to join our growing team! Reporting to the Manager of Retention Marketing, this person will work on creating and implementing customer promotions to align with business needs. The ideal candidate is proactive, detail oriented, eager to make an impact.

What You Get To Do Every Day

• Work with the Creative team to brief in new campaigns and improve existing creative assets
• Maintain health of messaging platforms and audiences, and work with tech teams to address any bugs
• Coordinate A/B tests across multiple marketing channels
• Optimize existing campaigns based on performance, prioritizing for impact
• Forecast impact of future marketing promotions
• Upload custom audiences to email and mobile platforms
• Partner effectively with cross-functional teams, including Sales, Acquisition Marketing, Site, Merchandising, Product, Pricing and Planning, and Creative to ensure cohesive and consistent messaging and strategy
• Be an authority on copy and design, leveraging past performance data to back decisions
• Manage site credits issuance
• Plan marketing promotions for consignors and buyers, including any testing, and align with cross functional teams on business needs

What You Bring To The Role

MInimum Requirements:

• Demonstrated ability to succeed in a demanding and ambiguous environment with competing priorities
• Proficient in MS Excel or Google Sheets to analyze marketing campaign performance and forecast future impact
• Adept in strategic thinking with a passion for innovation and creative problem solving
• 1-2 years of experience in B2C marketing, product management, or analytics with an emphasis on owned channels

Preferred Requirements:

• Familiarity with email marketing platforms such as Salesforce Marketing Cloud
• Prior ecommerce, retention, lead generation, loyalty or mobile marketing experience, especially in a promo-driven environment

Compensation|Benefits|Perks

• Employee Stock Purchase Plan
• 401K (with company matching up to $1K)
• Group Health Insurance- Medical, Vision, Dental
• Unlimited paid time off (at manager’s discretion)
• Competitive salary

The expected salary range for this role is $57,317.00 - $73,693.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 30 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our twelve shoppable stores, customers can sell, meet with our experts and receive free valuations.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
GHR8138