Manager/Senior Manager, Competitive Intelligence - Competitive Programs

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Job Category

Marketing & Communications

Job Details

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.

The Salesforce Competitive Intelligence team is seeking a curious self-starter to fill the role of Manager / Sr. Manager on our team. This person will be aligned with our Manufacturing, Automotive, Energy & Utilities / Retail & Consumer Goods Sales Business Units to identify and provide competitive insights that will help drive the strategy and success of the Sales BU through competitive deal support, programs and initiatives. The ideal candidate will easily toggle between research, insights, deal support, and program execution. This individual takes pride in helping Salesforce win.

This position requires strong written and verbal communication as well as organizational skills, and the ability to manage deliverables across cross-functional teams. Key qualities for success in this role include: identifying and understanding the competitive landscape of a Sales BU, developing a mutual stakeholder relationship with BU leadership, managing complex business processes, analytical problem-solving skills, tech-savvy and excellent troubleshooting skills, entrepreneurial drive and work ethic, results orientation, and a demonstrated ability to add value and succeed in a fast-paced environment.

Responsibilities

• Stay tuned to market signals (competitive messaging, trends, etc) to identify opportunities to engage.
• Act as first point of contact for competitive sales topics for a Sales Business Unit, engaging and collaborating with other supporting functions to improve our win rates.
• Think strategically to provide advice to senior sales leadership.
• Identify, develop, and deliver enablement to arm the Sales BU with competitive strategies to win.
• Provide proactive / reactive deal support to sales teams in specific competitive opportunities within aligned Sales BU.
• Define and execute competitive programs for aligned Sales BU.
• Identify gaps, recommend actions to sales leaders, set a plan and drive the execution.

Required Skills

• Manufacturing, Automotive, Energy & Utilities / Retail & Consumer Goods
• Curious, analytical, innovative, and wildly creative — with the execution skills to make it happen.
• Display strong leadership, networking, relationship-building and influencing skills.
• Ability to work both independently and in a larger team setting.
• Have strong communication and presentation skills.
• High sense of urgency to respond to critical business questions.
• Have proven knowledge or experience in one of the following industries / regions:

Education / Experience

• Experience in the high-tech sector (CRM / SaaS) a plus.
• Experience working with sales teams in multiple locations is desirable.
• Internal understanding of Salesforce’s current data/reporting/governance tools and sales processes are highly preferable.
• 5+ years of competitive intelligence, account executive / solutions engineer, sales strategy, sales programs, sales operations, or business / technology consulting experience.
• Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)

LI-Y*

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.

Salesforce welcomes all.

More details about our company benefits can be found at the following link: https://www.getsalesforcebenefits.com/

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For New York-based roles, the base salary hiring range for this position is $131,300 to $219,900.

For California-based roles, the base salary hiring range for this position is $131,300 to $219,900.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.