Manager, Security Operations And Safety Training

Reporting to the Associate Director and/or the Director of Security (as needed), the Manager provides leadership and direct management oversight of MoMA’s security operation and staff (155+ Supervisors, Security Officers and Control Room Operators).

The role regularly interacts with Security leadership, Supervisors and Officers in order to execute day-to-day functions and regularly interacts with MoMA’s frontline staff and other departments. Applies coaching, staff development, strategic planning, and emergency response experience to enhance overall departmental effectiveness, team morale, and professionalism within a multi-cultural museum environment.

Responsibilities:

• Participates in work groups/task force teams, as assigned, to address concerns or implement new processes.
• Maintains open lines of communication with all direct reports and other department heads to ensure good day–to–day situational awareness and effectiveness.
• Works collaboratively with a diverse and multicultural community.
• Provides guidance, advocacy, and instruction to the department and key stakeholders on all security training programs, drills, and the on-boarding of new department members.
• Coordinates and collaborates with Building Operations, Exhibitions, Membership, Visitor Services, Special Events, and all other MoMA departments to ensure efficient, effective and safe Museum operations.
• Drives the implementation of the MoMA Security department strategic plan, in conjunction with senior Security leadership, including all resources, processes, systems, and functions within the department to maintain and effectively safeguard the Museum, its’ staff, visitors and trustees, its’ physical properties, and the art.
• Manages and/ or assists in managing all aspects of the department’s internal and external training programs, including safety-related training, programs and prevention, compliance assurance, and incident investigation.
• Creates and keeps accurate and timely records to support the training programs and sessions within the department. Provide routine updates to senior Security leadership and others as needed.
• Oversees and manages the Museum’s physical security operation, including assigned posts (gallery, public space, retail). Responsible for management and oversight of all policies, procedures, investigations, and staffing.
• Participates in recruitment for select open positions and makes hiring recommendations or decisions for staff vacancies; supervises assigned staff on daily basis, providing relevant training, feedback, guidance, professional development, etc.; ensures compliance with and comprehension of Museum policies and relevant collective bargaining agreement; manages the constructive discipline process, as warranted; conducts annual performance reviews with direct staff; etc.
• Performs any other duties reasonably related to the functions described above.

Reports to: Associate Director and/or the Director of Security (as needed)

Supervisory Responsibilities: In conjunction with senior Security leadership, is responsible for and oversees Security Supervisors, Security Officers, and Control Room Operators located at two locations in the NYC area.

Requirements:

• Participates in recruitment for select open positions and makes hiring recommendations or decisions for staff vacancies; supervises assigned staff on daily basis, providing relevant training, feedback, guidance, professional development, etc.; ensures compliance with and comprehension of Museum policies and relevant collective bargaining agreement; manages the constructive discipline process, as warranted; conducts annual performance reviews with direct staff; etc.
• Maintains open lines of communication with all direct reports and other department heads to ensure good day–to–day situational awareness and effectiveness.
• Provides guidance, advocacy, and instruction to the department and key stakeholders on all security training programs, drills, and the on-boarding of new department members.
• Participates in work groups/task force teams, as assigned, to address concerns or implement new processes.
• Coordinates and collaborates with Building Operations, Exhibitions, Membership, Visitor Services, Special Events, and all other MoMA departments to ensure efficient, effective and safe Museum operations.
• Performs any other duties reasonably related to the functions described above.
• Oversees and manages the Museum’s physical security operation, including assigned posts (gallery, public space, retail). Responsible for management and oversight of all policies, procedures, investigations, and staffing.
• Drives the implementation of the MoMA Security department strategic plan, in conjunction with senior Security leadership, including all resources, processes, systems, and functions within the department to maintain and effectively safeguard the Museum, its’ staff, visitors and trustees, its’ physical properties, and the art.
• Works collaboratively with a diverse and multicultural community.
• Manages and/ or assists in managing all aspects of the department’s internal and external training programs, including safety-related training, programs and prevention, compliance assurance, and incident investigation.
• Creates and keeps accurate and timely records to support the training programs and sessions within the department. Provide routine updates to senior Security leadership and others as needed.

Salary Range: Minimum of $95,000 to a maximum of $105,000 per annum.

Application instructions: To apply, please visit MoMA Jobs. Applicants should submit a resume and a statement of interest.

Equal Employment Opportunity Policy Statement: Equal Employment Opportunity has been, and will continue to be, a fundamental principle at the Museum, where employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, arrest or conviction record to the extent required by applicable law, credit history, or any other protected category as established by applicable law, including the New York City Human Rights Law (“NYCHRL”).