Manager, Sales Effectiveness - Remote

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for collaborating with sales leaders to create a customized plan for leadership development and facilitating the delivery of sales onboarding and leadership development for the West Division.

Core Responsibilities

• Consistent exercise of independent judgment and discretion in matters of significance.
• Partners with sales leaders and partners to build a customized plan for leadership development
• Leads testing environment requests to include test accounts and required test data. Provides centralized defect management for on-site UAT and live trials, maintains the defect and issues log and conducts daily defect reviews.
• Defines a training plan to ensure business continuity.
• Initiates metrics baseline and ongoing collection process in region. Advances project issues and risks as appropriate.
• Involved in the facilitation and delivery of sales onboarding and leadership development for the West Division
• Other duties and responsibilities as assigned.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as vital.
• Prepares and communicates daily testing status and defect reports. Leads daily testing status and defect tracking.
• Implements deployment readiness program for regional rollouts, including communications and training support for call centers.
• Reviews and updates Training Strategy to meet region specific needs.
• Develops and defines methods and procedures for end user to address deploying technology and operational process changes.
• Defines quality gates to ensure market readiness is in line with deployment achievements.

Employees at all levels are encouraged to:

• Do what's right for each other, our customers, investors and our communities.
• Know your stuff - be hardworking learners, users and advocates of our groundbreaking technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new insights.
• Be responsible for the customer experience - think and act in ways that put our customers first, give them flawless digital options at every touchpoint, and make them promoters of our products and services.
• Understand our Operating Principles; make them the guidelines for how you do your job.
• Respect and promote inclusion & diversity.
• Get results and growth.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

Disclaimer:

• This information has been crafted to indicate the general nature and level of work performed by employees in this role. It is not crafted to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years

Salary:

Pay Range: $97,463.18 - $146,194.77

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.