Manager, Operations Jobs

At Briggs Industrial Solutions, our team members and our culture are just as important to the company as serving our customers. We believe our team members are the key to our success and we pride ourselves in hiring the highest quality people, placing emphasis on safety, ethics, integrity and respect. We are an ESOP-owned company with a customer-first focus. We realize the decisions we make about investments and operating practices ultimately affect the lives of our co-workers, families and business partners. And like those who went before us, every one of us takes that responsibility seriously.
Businesses: Briggs Equipment, Briggs Earth & Ag, Briggs Truck & Rail, Briggs Warehouse Solutions
Mission Statement: Keep business moving by being proactive, accessible, knowledgeable and above all else safe.
Value Proposition: We are an ESOP-owned company with a customer-first focus. Our solutions experts help keep your business moving by being proactive, accessible, knowledgeable and safe.
Values: Balance, Respect, Integrity, Growth, Grit, Safety
Competitive Benefits

• Paid Time Off
• Hands On and Virtual Training
• Educational Assistance
• Employee Assistance Program (EAP)
• Profit Sharing
• Employee Stock Ownership Program (ESOP)
• 401(k)
• Paid Holidays

Simply stated, Briggs team members strive to do the right thing by exceeding the expectations of each other, our customers and our community.
Position Purpose
The Manager, Operations is responsible for managing branch level operations and ensuring compliance within assigned location, including administration of the financial business plan, overseeing all talent development & training, facility maintenance and customer experience objectives. Ensures all Briggs Equipment standards comply with and are executed consistently with company direction.
Principal Responsibilities And Duties

• Exemplify the Company’s core value of safety. Committed to safety in everyday work practices and promotes a Safety First culture via leading by example.
• Assess talent at all levels within the assigned location; provide ongoing coaching, training and feedback to develop the best talent in the industry
• Ensure execution on monthly expectations and standards, strategies and action items, to include safety procedures
• Manage all operational departments and vendors who provide services for the care of the facility
• Achieve company financial objectives for profit performance; assist with developing and monitoring budgets for assigned location
• Promote positive employee relations including fostering high team morale, upholding operational standards, and execution of the performance management process to include termination of employment
• Perform other related duties as assigned
• Manage payroll, productivity and staffing against established performance standards and objectives to ensure location is on target with business plan
• Ensure Federal/State Law safety requirements are established within assigned location
• Recruit, interview and take ownership within location of all hiring decisions to ensure only top diversified talent is on-boarded into Briggs Equipment
• Provide leadership for location to ensure a positive customer experience, to include building and maintaining customer relationships
• Ensure the maintenance of fiscal reporting procedures within assigned location are in full compliance with established company policies including: accounts receivable, inventory reports, monthly forecasts and related score cards
• Work with cross functional partners (Human Resources, Finance, Technology, etc.) to ensure assigned location is in alignment with the Organization in all process and direction

Minimum Qualifications
Basic Knowledge & Competencies:

• Excellent verbal and written communication skills
• Outstanding leadership and people development skills
• Strong financial acumen, including cognitive skills, problem analysis, decision-making and quantitative analysis
• Ability to assess customer patterns and adjust labor and branch focus accordingly
• Excellent customer service, time management and multi-tasking skills
• Proficient in Microsoft Office tools, including Word, PowerPoint, Outlook and Excel

Previous Experience/Education

• 3+ years’ experience in leading a multi-unit work environment preferred
• Bachelor’s Degree or equivalent experience required
• Analytical decision-making preferred
• Experience in revenue generation to include the ability to analyze income statements and take appropriate action
• 5+ years’ experience supervising management-level employees preferred

Physical Requirements

• Ability to lift up to 40 pounds
• Standing, walking, lifting, twisting and bending on a frequent basis

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