Manager - Business Insights Delivery

Data Analytics, Technology $96,200.00 - $158,700.00 1 At Travelers, we're focused on expanding the application of data and analytics beyond managing risk, helping businesses increase their productivity and efficiency and enabling great experiences for our customers and agents. The Business Insights Delivery team aims to enable the business by building solutions that turn data in to insights with well-designed data assets and effective, compelling dashboards and visualizations. As the Manager, Business Insights Delivery, you will develop, deliver, evolve, and maintain data from various sources. You will influence and recommend insights delivery strategies to management.

• Contribute significantly to data wrangling, user experience and interface design, semantic layer and material view design and builds, and asset lifecycle management across a range of capabilities including reporting, guided analytics, self-service, embedded, augmented, and data as a service across a range of multiple technologies and coding languages.
• Understand current delivery portfolio and how it addresses business problems.
• Organize and present solution design options, which may include recommending patterns to leadership based on assessment of business requirements.
• Provide mentorship and guidance to insight developers on how to efficiently deliver solutions that adhere to development standards and guidelines.
• Lead root cause analysis of production incidents and provide recommended patterns to avoid future incidents.
• Perform other duties as assigned.
• Provide data analysis, programming, and coding support for multiple complex components of insights delivery.
• Coach and aid in the skill development of team members.
• Understand the business problem, context, and audience to inform execution of the work.
• Assess data sources and technologies available to address business problems.
• Align solution design to enterprise data management, security, and governance controls.

• Experience with Information Design techniques and Tools such as: Cloud, SQL, NoSQL, Python, CI/CD, Data Visualization, Business Intelligence Platforms (Qlik, MSTR, Tableau), and/or Web Development (HTML, JavaScript, Analytic Libraries), ESRI.
• Strong communication skills with the ability to consult on projects and present information effectively.
• Strong data acumen with the ability to analyze, cleanse, and organize data of significant complexity.
• Business acumen with the ability to think strategically and use judgement to resolve issues as they arise.

• Bachelor’s degree or three years equivalent experience with business intelligence tools, techniques, manipulation, or related.

• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
• Wellness Program: The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services, life coaching and other resources to support your daily life needs. Through Life Balance, you’re eligible for five free counseling sessions with a licensed therapist.
• Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.