Manager, Broadcast Membership Services

Overview

Who We Are

SAG-AFTRA is the iconic American labor union that represents approximately 160,000 media professionals. SAG-AFTRA employees support our members and thrive on securing the strongest protections by negotiating the best wages, working conditions, health and pension benefits. We preserve and expand members’ work opportunities, vigorously enforce our contracts and protect our members against unauthorized use of their work.

Responsibilities

What You’ll Do

The Manager, Broadcast Membership Services responds to inquiries regarding all aspects of broadcast membership in the Washington-Mid Atlantic Local. This position is responsible for broadcast membership outreach, Oracle data entry, maintenance of record and files, and providing general administrative support to the Executive Staff of the WMA Local.

(This section provides a general summary of the most significant job duties performed. It does not explain in detail every single duty performed.)

• Responsible for broadcast membership outreach and following up on all Status Notification Forms (SNF's) received from WMA employers.
• Works closely with national and local staff to resolve individual membership/dues issues.
• Performs other duties as assigned or as the situation dictates.
• Responsible for the administration of Employer Reported Earnings for WMA broadcast contracts.
• Assist with new or transferring broadcaster orientation.
• Responsible for the administration of dues check-off and all matters regarding dues and initiation for payments for WMA broadcast members.
• Responsible for maintaining files in V drive for WMA broadcast.
• Oversee broadcast membership services, including assisting with member health and welfare benefit questions and broadcast member communications.

Qualifications

What You’ll Need

We want to make sure you’re successful. To be considered, you must have:

(The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of this job with or without reasonable accommodation, using some other combination of skills and abilities.)

• Must be able to communicate effectively in English; both verbal and written form.
• Superlative interpersonal skills with ability to cultivate respectful, strategic and collaborative relationships with people from diverse backgrounds.
• General understanding of worker rights impacting broadcast members.
• Able to organize, prioritize and coordinate multiple tasks under daily deadlines.
• Must be available and willing to travel to such locations and with such frequency as SAG-AFTRA determines is necessary or desirable to meet its business needs.
• Must maintain regular and acceptable attendance at such level as is determined at SAG-AFTRA's sole discretion.
• Ability to maintain a high level of confidentiality.
• Must be detail oriented with a high level of analytical skills.
• Must be available and willing to work extended hours per day or per week, including weekends and holidays, as SAG-AFTRA deems necessary to meet its business needs.
• Demonstrate effective skills in the use of PC applications; Google Suite.

Minimum Qualifications

Education and/or Experience:

• 4-year college degree preferred.
• Associate's degree plus 2-3 years' previous experience performing similar work required.

What You’ll Get

We are a great place to work because we offer:

• Colleagues that are passionate about what we do and how they contribute to our mission
• Generous pension plan
• Affordable and comprehensive medical and dental plans
• Balance between work and home life responsibilities
• Employee discounts and perks