Manager - Alterations & Tailor Shop - Mayfair

The ideal Alterations and Tailor Shop Manager is motivated, results oriented and committed to providing outstanding customer service every day.

A day in the life…

• Manage office and labor expenses
• Teach, coach and develop employees to provide customers with the best service possible
• Ensure the department workload is organized and items are completed by date promised
• Coach employees to complete alterations/tailoring according to Nordstrom guidelines, service and quality standards
• Educate employees on proper fit, shop procedures and guidelines in a professional and friendly manner
• Identify, recruit and hire the best talent

You own this if you have…

• Previous experience in alterations/tailoring
• The ability to communicate clearly and professionally with co-workers and customers
• The ability to work a flexible schedule based on department and store needs
• An understanding of safe and proper use of all equipment in the shop
• A high school diploma, or equivalent (preferred)
• A high level of ownership, accountability and initiative

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Life Insurance and Disability
• Merchandise Discount and EAP Resources
• Medical/Vision, Dental, Retirement and Paid Time Away

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

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Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.