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Company

The NRP Group
Address , Mclean
Employment type FULL_TIME
Salary
Expires 2023-12-13
Posted at 9 months ago
Job Description
Come join NRP’s A+ team! We’ve been recognized as a “Top Workplace” because we promote a culture where our team can build long-term careers and connections. As we grow as a company, our goal is that you will grow in your career.
NRP has been recognized with several industry awards including Top Workplaces; Best and Brightest Companies to Work For; and National Apartment Association’s Best Places to Work.
We value our employees by offering a competitive benefit package including:
  • Paid maternity & parental bonding leave
  • 11 Paid holidays
  • 401(k) Match
  • Short & long term disability
  • Training, certification, & growth opportunities
  • Paid vacation and sick leave
  • Employee referral & recognition programs
  • Medical/Dental/Vision/Life Insurance
  • Commission and bonus opportunities
For over 25 years, NRP has been dedicated to building quality homes for our residents, regardless of income. The NRP Group is a full-service multifamily developer, general contractor, and property manager with assets and operations in Ohio, Texas, North Carolina, Virginia, Florida, Michigan, Indiana, Pennsylvania, Maryland, New Jersey, New York, and Massachusetts.
Visit
www.NRPGroup.com
for more information.
Come join the NRP Team as a Maintenance Supervisor at our property, The Rylan, in McLean, VA!
Under the direction of the Community Manager, the Maintenance Supervisor is responsible for all physical aspects of the apartment’s community, coordinating and performing maintenance and repair services, ensuring curb appeal and quality of apartment homes, responding to customer service requests, and adhering to all safety policies.
Essential Functions Statement(s):

Maintenance Services
  • Manage inventory and storage area, purchasing adequate maintenance materials for service requests and apartment turns, keeping an accurate log of supplies
  • Supervise use of property golf carts and all other major tools and equipment when applicable
  • Schedule and coordinate apartment turns, including assistance with resident move out and apartment renovations
  • Coordinate all contracted services. Solicit and analyze bids, assess work once completed, and track invoices to guarantee timely payment
  • Conduct and document monthly safety meetings including procedures, training, safety equipment, • MSDA and use of equipment
  • Follow expense guidelines, monitor operating expenses, and make recommendations for cost saving strategies for the community
  • Walk the property daily to uphold curb appeal and monitor safety issue
  • Maintain accurate records for all required reporting and record keeping outlined by NRP policy
  • Complete all service requests and apartment turnovers in line with NRP policy and procedure
  • Notify Community Managers with solutions for any safety or liability concerns as well as preventative maintenance needs
  • Direct and oversee all aspects of maintenance of the community Schedule and perform preventative maintenance, inspections, nighttime lighting audits, and janitorial services
  • Perform other duties as required
  • Communicate and advise Community Manager on recommendations for capital improvements and maintenance requirements for annual budget

Customer Service
  • Run errands to support the property as necessary
  • Audit key tracking system daily and weekly
  • May occasionally be required to assist at other properties
  • Participate in after-hours emergency requests and ensure property staff coverage 24 hours a day, 7 days a week
  • Complete service requests from residents and team members in a timely fashion, in accordance with company policy
  • Ensure excellent customer service with courteous and professional attitude toward all customers and team members

Personal Development
  • Provide ongoing feedback to team members. Evaluate team members through scheduled formal written performance reviews. Take corrective action as necessary according to company policy.
  • Generate work and on-call schedule for service employees
  • Provide recommendations for compensation adjustments, promotions, and terminations
  • Create a team environment: hold weekly team meetings; manage by goals, open communication
  • Train, coach, and mentor team members, ensuring appropriate training is received
  • Support and assist Community Manager and Recruiting Department with new hire selection
SKILLS & ABILITIES
Education: High school diploma or equivalent; CFC Universal Certification; sufficient knowledge to thoroughly complete maintenance assessment up to the standard of a Maintenance Supervisor
Experience: At least 5+ years of experience maintenance and repair for apartment communities
Technical Skills: Strong computer skills and proficiency in Microsoft Office, Yardi Experience preferred
Other Requirements: Valid Driver’s License and reliable transportation
The NRP Group is committed to a policy of assuring that all employees and applicants for employment are recruited, hired, assigned, placed, transferred, demoted, laid off, terminated, paid, trained, and generally treated during employment on the basis of qualifications and merit; without discrimination due to color, race, religion, sex (including pregnancy or marital status), sexual orientation, gender identity and expression, age, national origin, ancestry, veteran status, military status, disability, genetic information, citizenship , or any other classification or activity protected by federal, state, and local law and ordinances.