Mail Room Assistant Ii, Retail Banking Operations

$20.14 - $28.17

• Medical, dental, and vision coverage for employees and their families
• Life, disability and family Leave
• Generous vacation, sick leave, 11 paid holidays, and 16 hours of paid leave every year for community service work
• Wellness program, employee assistance program, “Commute Trip Reduction” (CTR) and various employee discounts
• 401(k) and Roth 401(k) with employer match
• Free employee checking account and employee home loan discounts

Assist Corporate Facilities team in carrying out the daily operations to maintain facilities and mail service for the corporate headquarters and branch locations of HomeStreet Bank. This position will spend approximately 65% on mailroom activities, and 35% on Corporate Facilities support and projects.

• Responsible for ordering of paper products for Home Office copy rooms
• Review and process invoices for payment; ensuring accuracy and that cost distribution is fair and equitable.
• Assist with the ordering of office supplies for Home Office and branches
• Variety of assignments related to procurement and facilities maintenance
• Assist with documenting procedures and maintaining vendor databases
• Assist in fielding incoming calls from employees and vendors on the Corporate Facilities help line
• Assist with placing service requests for facilities related repairs and maintenance for the Home Office

• Assist with receiving the courier bags from all branches each morning and efficiently sorting and distributing the contents of each bag
• Assist with posting and processing of outgoing mail
• Assist various departments with bulk mailings
• Process FedEx, UPS, and other courier packages for shipment
• Receive and log deliveries, including timely notification to designated recipients
• Prepare branch mail bags for pick up by contract courier at end of day
• Deliver mail to Home Office departments twice daily
• Assist with morning mail sort of incoming mail and outgoing mail along with courier packages
• Assist customers and employees with mail inquiries and package tracking

• Annually produce and provide home office managers with reports indicating the number of staff they have with access cards and the corresponding level of access.
• Perform lead function in maintaining and monitoring access card system
• Generate miscellaneous access reports as requested.
• Place service calls with security system vendor for maintenance and repair of the card access system
• Provide new employees with access cards and ensure access cards are returned for all employees leaving the employ of HomeStreet Bank
• Coordinate building access levels with Two Union Square Tenant Services

• Strong initiative, multi-tasking abilities, customer service skills and problem-solving skills.
• 1 year related experience required
• Ability to be adaptable and flexible; desire to work cooperatively with others as a team and with people of diverse backgrounds.
• High School diploma or equivalent required.
• Ability to work within deadlines and under pressure.
• Good communication skills – phone, written and personal contact – with patience and tolerance in dealing with others. Strong emphasis on excellent customer service.
• Maintain effective communication and working relationships with co-workers and managers.
• Ability to regularly lift 20-50 lbs.
• Strong computer skills, with proficiency in use of Microsoft Office products and Email.
• Ability to maintain a professional appearance at all times.
• Regular and punctual attendance is essential.
• Willingness to assume additional responsibilities, duties, or projects as they arise.

Shipping and Delivery (Corporate)