Lvn (Centralized Phone Triage) - Remote Opportunity*

ABOUT AUSTIN REGIONAL CLINIC:

Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 10 years! We are one of central Texas’ largest professional medical groups with 25+ locations and we are continuing to grow. We offer the following benefits to eligible team members: Medical, Dental, Vision, Flexible Spending Accounts, PTO, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance, Development and more. For additional information visit https://www.austinregionalclinic.com/careers/

PURPOSE: Under general supervision, provides routine nursing care within the limits of nursing knowledge, education, licensure, experience and ethical, legal standards of care. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization.

RESPONSIBILITIES:

• Follows the core competencies set forth by the Company, which are available for review on CMSweb.
• Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct.
• Accurately and completely performs patient follow-up activities including laboratory results and diagnostics, appointments, referrals, medications, and call backs.
• Regular and dependable attendance.
• Accurately and completely reports and documents status, care rendered, response to care, provider orders, contacts with patient and/or other healthcare providers.
• Works holiday shift(s) as required by Company policy.
• Able to assist in the ordering /re-ordering of prescriptions within the guidelines of the company protocol.
• Participates in the orientation of new employees.

QUALIFICATIONS:

Education and Experience

Required: High school diploma or equivalent. Graduation from an accredited school of vocational nursing.

Preferred: Previous experience in an ambulatory or acute care setting preferred.

Knowledge, Skills and Abilities

• Ability to understand, recall, and apply oral and/or written instructions or other information.
• Excellent interpersonal & problem solving skills.
• Ability to engage others, listen and adapt response to meet others’ needs.
• Ability to manage multiple nursing activities simultaneously with frequent interruptions in a fast –paced environment
• Ability to perform job duties in a professional manner at all times.
• Knowledge of all activities associated with the delivery of quality nursing practices and duties assigned to this role
• Ability to understand, recall, and communicate, factual information.
• Ability to apply common sense in performing job.
• Excellent verbal and written communication skills.
• Ability to manage competing priorities.
• Ability to have excellent attention to detail.
• Skill in organization and efficiency
• Ability to work in a team environment.
• Excellent computer and keyboarding skills, including familiarity with Windows.
• Ability to organize thoughts and ideas into understandable terminology.
• Skill in nursing practices within the scope of responsibilities assigned to this role
• Ability to align own actions with those of other team members committed to common goals.
• Excellent customer service skills.

Certificate/License: Current licensure as a Licensed Vocational Nurse (LVN) in the State of Texas and current AHA approved Basic Life Support (BLS) Healthcare Provider Cardiopulmonary Resuscitation (CPR) course completion card. Will be required to maintain a current vocational nursing license and CPR certification during employment.

Work Schedule: 40 hours per week, availability from 7:30am to 5:30pm depending on department scheduling needs.

Work Location: Training and orientation at our Administrative facility. Work-from-home opportunities after ~90 days. Must reside in Texas and be willing to attend on-site training and occasional in-person department meetings in Austin, TX.