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Looking For Receptionist/Information Clerk - Lecanto, Fl

Company

Software Technology Inc.
Address Lecanto, FL, United States
Employment type CONTRACTOR
Salary
Category Government Administration,Accounting
Expires 2024-01-23
Posted at 9 months ago
Job Description
Job Title: Receptionist/Information Clerk


Location: Lecanto, FL


Duration: 10+ Months


DCF-Lecanto-ACCESS-Receptionist/Information Clerk - Meets/greets customers and assists customers with the application process (on-line and paper) and navigating through the self-service lobby.


Duties/Responsibilities Include


Ensures lobby equipment (example: copier, phone, and fax) and forms are operationally available to customers throughout the day.


Answers general inquiry questions related to program requirements, application processing, case status, and benefit information.


Logs customer into computer based system for data collection and customer service resolution; follows established procedures to escalate complex customer inquires to ensure resolution.


Educates customers on community partners and the benefit/features of my ACCESS Account including account set-up, password resets.