Logistics Support Specialist Jobs

:

Client: CISCO

Title: Logistics Support

Work Type: Contract

Duration: 06months

Cisco Meraki is searching for an Import/Export Specialist to join our Operations team in Chicago! As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We also understand, by simplifying powerful technology we can free passionate people to focus on their mission.

YOU:

You look forward to working cross-functionally with various teams and partners, and you thrive on providing superb customer service. You are open to change, excited to tackle meaningful situations, and are eager to get things done (and done well). You are passionate about learning the behind-the-scene operations of a company - how things work, why they are the way they are and what we can do to make things better. Most importantly, you have a contagiously optimistic attitude.

RESPONSIBILITIES:

• Run exception reports to track international courier shipments for each region (APJC, AMER and EMEA)

• Help customers, partners and other teams with documentation enquires related to international shipments. This includes generating documents manually on ad-hoc basis.

• Communicate with couriers and forwarders to ensure shipments are not delayed

• Support document changes for forward flows

• Reverse flow functions

• Verify shipping documents are uploaded to the document repository timely and help upload revised shipping documents for retention purposes.

• Help maintain and organize process documents

• Audit 3PL international shipments for export accuracy (i.e. label creation, commercial documents, AES filings, Pre-shipment Inspections)

• Audit 3PL international shipments for import accuracy (i.e. ISF filings, proactively checking shipping documents for errors)

• Aid our import operations and our global tax and customs team with cases

• Assist with our US duty drawback program

• Review export compliance holds and determine if further engagement from the team is required.

• Other duties as assigned

Minimum Requirements: (“Must have” Qualifications)

• 1-2 years of experience supporting high-volume exports and import/export operations

• BA/BS required with a degree in International Relations, International Business, Operations Management, or International Studies preferred

• Impeccable organizational, analytical, and communications skills combined with a mindset aimed at solving meaningful problems

•Advanced Excel skills required and preferred experience using a CRM and ERP system

• Knowledge of networking hardware and dual use strategic goods is a huge plus