Local Medical Equipment Delivery Driver

About Rotech
Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states. For additional information, visit our company homepage Rotech.com
Overview and Responsibilities
Job Summary
We are seeking a dedicated Patient Service Technician to join our team. In this position, you are responsible for delivery and set-up of equipment at the delivery address. Educates the patient and/or caregiver on the safe use and maintenance of the delivered item.
Essential Job Duties and Responsibilities
(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)

• Assists with implementation of quality improvement programs to meet company and JCAHO standards
• Adheres to company policies and procedures in regards to using personnel protective safety equipment and services
• Prepares and maintains written company records to include invoices, work orders, manifests and logs
• Maintains assigned company vehicle in a clean and safe working condition
• Processes all orders and required paperwork in a timely and accurate manner
• Completes written patient visit reports following setup and follow-up visits per company policy
• Communicates to supervisor any vehicle problems or conditions which would otherwise compromise the vehicle's safe operations
• Maintains delivery activity database
• Maintains home oxygen systems in patients' homes per company policy
• Develops technical knowledge, as appropriate, of the HME or respiratory products
• Reports equipment hazards and/or product incidents as required in accordance with company policies
• Develops basic reimbursement knowledge, completely documents all information
• Assumes on-call responsibilities during non-business hours in accordance with company policy
• Performs other duties as assigned
• Manages territory to reach service goals and delivers equipment and oxygen as required in accordance with industry standards and applicable federal, state and local governmental regulations
• Delivers and educates patients on the safe use and maintenance of respiratory and HME equipment in the home or office setting
• Completes shipping papers when transporting hazardous materials in accordance to Rotech policy and procedures
• Develops and maintains working knowledge of current HME products and services offered by the company; and all applicable governmental regulations
• Assists in resolving customer equipment problems under emergency conditions

Travel

• Travel via company vehicle required to patient's homes for set-ups and reoccurring delivery

Qualifications
Employment is contingent on

• Valid driver's license in state of residence with a clean driving record (when applicable for the position)
• Drug screen ( when applicable for the position )
• Background investigation (company-wide)

Required Education and/or Experience

• High school diploma or GED equivalent, required

Preferred Education and/or Experience

• Experience with medical equipment, preferred
• Medical terminology, preferred
• Three years of related work experience, preferred
• Experience in medical field and administrative record management, preferred
• Experience with medical billing practices and of billing reimbursement, preferred

Skills and Competencies

• Maintain confidentiality, discretion and caution when handling sensitive information
• Work independently and as part of a team
• Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
• Multi-task along with attention to detail
• Accurately perform simple mathematical calculations
• Self-motivation, organized, time-management and deductive problem solving skills
• Effectively communicate in English; both oral and written

Machines, Equipment and Technical Abilities

• Office equipment; fax machine, copier, printer, phone and computer and/or tablet
• Mechanically inclined for the repair and troubleshooting of equipment
• Internet navigation and research
• Understands use of all applicable home respiratory equipment and supplies
• Microsoft applications; Outlook, Word and Excel
• Successfully demonstrates loading, unloading and proper tie down procedures as per company policy of transported cargo
• Email transmission and communication

Physical Demands

• Requires sitting, walking, standing, talking and listening
• May be required to comply with OSHA Respirator Requirements, including but not limited to Medical Evaluations and Fit-Testing
• Lift and carry office equipment at times
• Requires lifting (minimum of 65 pounds) and transporting of patient equipment
• Requires driving a company vehicle for the majority of the workday
• Requires contact with patients and equipment with potential exposure to contagious pathogens
• Requires close vision to small print on computer and/or tablet and paperwork

Rotech Information
Benefits

• Life Insurance and Disability
• Employee Discount Program
• Employee Recognition program
• 401k
• Bonus and Incentive Opportunities
• Cellular phone reimbursement
• Generous Paid Time Off and Paid Holidays
• Medical, Dental and Vision

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Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.