Loan Officer Jobs

Position Purpose

The Loan Officer of First Federal Savings serves as a highly visible representative of the Company to customers and the community. The Loan Officer works closely with the Senior Vice President, Credit Underwriting and other loan officers to cultivate new relationships and nurture existing business relationships.

Reporting Relationships

The Loan Officer reports to Brian Murray, Senior Vice President. Currently, there are no direct reports to the Loan Officer.

Key Responsibilities

Loan Production

• Seek proactively, generate and manage a large portfolio of strong, high quality residential and commercial mortgage loans, minimizing loan risk for the Company
• Generate creative loan solutions for customers, maintaining regulatory compliance and keeping customers’ best interest at heart
• Manage and execute the loan process from origination to closing with exceptional attention to detail and follow-through
• Prepare and present qualified loans to four-member Loan Committee for approval
• Collaborate and communicate with various parties throughout the loan process, including customers, underwriters, loan processing, loan servicing, title companies, realtors, and appraisers

Community Relations & Outreach

• Serve as one of the “faces” of the Company to customers, prospective customers, associates, and the community
• Maintain a membership in good standing with service organizations to create and nurture new and existing business relationships
• Participate in various events and philanthropic activities as a representative of First Federal in order to create goodwill for the Company

Customer Relations

• Partner with Retail Branch staff to advise customers on all financial solutions at First Federal with a knowledgeable, yet understandable, communication style
• Focus on cultivating new relationships and expanding existing relationships with customers by cross-selling products, with the customers’ best interest as top priority
• Assist and address customer inquiries with a sense of urgency and understanding
• Collaborate with branch associates to maintain the highest level of service for customers

Operational Administration

• Work with associates in a professional, inspiring manner that creates an environment that is honest, energetic, and motivating
• Ensure that all loans are aligned with First Federal policies and procedures, maintain regulatory compliance, and are in service of the vision

Key Qualifications, Competencies, and Attributes

• A proven work ethic characterized by professionalism, maturity, and motivation, with a strong detail-orientation and an ability to multi-task
• Strong analytical and creative problem-solving skills
• An operational style characterized by honesty, collaboration, and kindness
• Relevant Bachelor degree or equivalent experience required
• A communication style defined by diplomacy, enthusiasm, and eagerness to engage with associates, customers, and prospective customers

First Federal Savings is an equal opportunity employer. Employment decisions are based on merit, qualifications, and abilities. First Federal does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, physical or mental ability, status as a disabled veteran or any other classification protected by law

About First Federal Savings

WHO WE ARE

Determined Competitor. At First Federal Savings, we established our bank in the heart of the Great Depression with an unbending commitment to overcome. We’ve endured through the hardest times, and we are not going anywhere. We remain a stable leader in our community through our strong competitive products and services, and smart decision making. Our confident team of knowledgeable experts learns from the past and drives forward solutions to allow our customers to thrive and grow with us through time and challenges. Our strength and determination to go above and beyond grows our reputation and builds towards a prosperous future.

Friendly Confidant. We respond to staff, customer, and community needs with attentive care and compassionate investment. We have a big heart for the real and raw needs of people and personally invest our time and money in the causes of the community. Our relational approach, honest services and dependable products earn people’s trust and confidence, protect customer accounts, and provide the ongoing one-to-one support people need to achieve their personal financial goals.

Optimist. We bring an attitude of optimism and energy to banking and the customer experience. We love coming to work, and we hope that our positivity is contagious. Life is about relationships, and we’re motivated every day by the enduring friendships that we’ve formed over decades. We are engaged in the lives of our customers and each other, pursuing our passion for meaningful change in every interaction and investment. Our enthusiasm is unfazed by change or challenge. We see the opportunity in both successes and difficulties and work as a cohesive team to drive forward opportune solutions, in order to attract and retain employees and customers.

WHAT WE DO

First Federal is a community-oriented financial institution that proactively builds relationships by providing unmatched customer service in delivering mortgage loans and retail deposit services to all demographics, while ensuring the strength of the institution.

WHY WE DO IT

To provide valuable opportunities.

History

First Federal is a little different community bank. Founded in 1934 in Newark, Ohio as a mutually owned savings association, we have strong roots serving Central Ohio. We pride ourselves in offering top quality products and services designed for our customers, with a banking experience that's second-to-none.

What's our secret? We don't offer everything. We focus on families and small businesses, where we’re experts. Plus, we take service personally. And we’re committed to our communities, proactively looking for ways to contribute in a meaningful way.

If you want to be part of something that's better, visit us online at www.firstfedohio.com or follow us on Facebook at www.facebook.com/firstfedohio.

Member FDIC. Equal Housing Lender.