Leasing Manager At Reva

WHO WE ARE

POSITION SUMMARY

WHAT YOU'LL DO

• Required to work a flexible schedule to include weekends.
• Coordinate with residents and the team to ensure a smooth move-in experience.
• Conduct thoughtful and personalized tours to prospective residents to help them find the apartment that best meets their needs, which ultimately results in new leases.
• Provide team members guidance on goals and expectations and feedback on ways to continuously improve to increase the level of service.
• Build a strong and cohesive leasing team that is motivated to perform including assisting, training, and coaching team members.
• Participate in community activities and social events to build resident relationships.
• Leverage resident relationships and creativity to quickly respond to resident requests and to drive resident satisfaction.

WHAT YOU'LL NEED TO SUCCEED (REQUIREMENTS)

• CARING – Demonstrated passion for caring about customers and co-workers.
• Prior leadership and supervisory experience in customer service-related fields such as hospitality, retail, or restaurants, and the highest standards of integrity, creativity, and teamwork.
• PROFESSIONALISM – Professional presentation and written communication skills.
• Outstanding sales skills and a desire for continual learning and professional development.
• Strong aptitude for computer systems and software.
• INCLUSION – Commitment to inclusion and treating everyone with kindness, dignity, and respect.
• LEADERSHIP – Dependability as a team member who inspires others to achieve excellence.
• Prior lease up experience preferred.
• Passion for providing exceptional customer experiences and embodying our core customer service elements:
  • CARING – Demonstrated passion for caring about customers and co-workers.
  • PROFESSIONALISM – Professional presentation and written communication skills.
  • EMPOWERMENT – Proactive approach with a proven ability to take ownership of customer concerns.
  • LEADERSHIP – Dependability as a team member who inspires others to achieve excellence.
  • INCLUSION – Commitment to inclusion and treating everyone with kindness, dignity, and respect.
• EMPOWERMENT – Proactive approach with a proven ability to take ownership of customer concerns.

JBG SMITH is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without discrimination on the basis of race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, genetic information or any other protected class, in accordance with applicable law.