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Leasing Experience Specialist Jobs

Company

Invitation Homes
Address , Chicago, 60656, Il
Employment type FULL_TIME
Salary $25.56 - $44.31 an hour
Expires 2023-06-24
Posted at 1 year ago
Job Description
Who We Are
Invitation Homes is a team of more than 1,400 associates who come from all walks of life. We call different communities “home," but our shared values bind us together. Invitation Homes is a place where possibility lives.
The market teams include our Leasing, Property Management and Rehab, Turns & Maintenance professionals. Together, our dedicated associates work hard to build excellent resident experiences while maintaining high-quality homes and ensuring potential residents are presented with a rental property they can’t refuse.
Your Role on the Team
As a Leasing Experience Specialist at Invitation Homes, you are responsible for carrying out the company’s strategies to achieve occupancy, revenue and customer success goals by facilitating a consistent, high quality end-to-end resident experience from initial inquiry through the duration of the residency. This includes but is not limited to the following tasks:
  • Promoting lease enhancement options to new and existing residents.
  • Developing and maintaining first class customer service relationships with future, current and past residents
  • Providing robust and timely feedback to the management team regarding market and home conditions, customer sentiment, and items that could improve or hinder performance.
  • Facilitating the lease process including understanding resident needs, communicating requirements, and negotiating lease rates within guidelines set by asset management.
  • Partnering closely with market leadership and collaborators to address resident needs, identify trends and create solutions.
  • Maintaining awareness of residential home inventory, including pricing, availability, lease expirations, market activity and trends, and competitive available homes.
  • Conducting in-person showings to prospective residents as needed.
Your Experience Includes
  • Proven experience in real estate leasing or relevant sales
  • Must be able to travel via own vehicle within assigned area as needed (light-moderate amount of travel anticipated)
  • Problem-solving skills with an ability to work well under pressure
  • Experience working with Yardi or Salesforce preferred
  • High School Diploma or GED and an active State Real Estate License
  • Professional verbal and written communication skills
  • Strong Customer service experience
  • Strong organizational and time-management skills
Why Us
We stand for flexibility, opportunity, and a home that people can make their own. It’s as true for our associates as it is for our residents. Just like we help our residents live freer, we liberate our associates’ careers, too. Our associates know that goals matter, potential is unlocked, and careers thrive. Invitation Homes isn’t just a workplace but a possibility place. We offer each new associate:
  • Generous paid time off plans including vacation accrual, sick time, volunteer time, and standard and floating holidays
  • Competitive pay and an annual bonus program for all associates
  • 401k with matching company contributions
  • Employee resource groups: Together with Women, Asian Alliance, Black Collective, Juntos, Gen Next, and Open Invitation.
  • Team events and gatherings
  • Awesome work environment with casual dress
Build a foundation here and apply today!
Salary Range
$25.56 - $44.31
Compensation and Benefits
To attract and retain top talent, we're pleased to offer competitive compensation and benefits, including:
  • Long-term and short-term disability insurance
  • Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays
  • Health, dental, vision, and life insurance
  • Awesome work environment with casual dress
  • Team events and gatherings (Pre- and Post-Covid)
  • 401(k) with company matching contributions
  • Annual bonus program
Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protected by applicable federal, state or local law. If you have a disability or special need that requires accommodation, please contact us at .
To all recruitment agencies: Invitation Homes does not accept agency resumes. Please do not forward resumes to Invitation Homes employees. Invitation Homes is not responsible for any fees related to unsolicited resumes.