Learning Systems Manager Jobs

We are seeking an experienced and strategic Learning Systems Manager to lead the development and administration of our department's Learning Management Systems. In this role, you will collaborate with cross-functional teams, subject matter experts, and vendors to ensure optimal system configuration, content integration, and support.

As the primary owner of the department's learning environment, you will be responsible for assigning and roles and permissions, identifying trends, resolving issues, providing strategy for monitoring platform and content performance, and evaluating integration and module requests. You will provide strategic direction to ensure that our LMS supports the organization's vision, goals, and objectives.

Additionally, you will proactively identify new technologies and processes to enhance the LMS, and make data-driven decisions to implement them, ensuring that the LMS remains an innovative and effective learning environment for our portfolio of degree programs and courses. We are looking for a forward-thinking and results-driven leader who can successfully drive the LMS strategy, maximize the LMS features and functionality, and provide exceptional support to faculty and staff.

• Minimum of two years’ post-secondary education or relevant work experience

• Familiarity with multiple learning management systems
• Working knowledge of HTML, CSS, JavaScript and Creative Cloud
• Bachelor's degree in related field preferred
• Knowledge of e-learning best practices and principles
• Ability to prioritize and manage multiple tasks simultaneously while producing quality deliverables
• Strong communication skills for the purpose of documentation development, including the ability to communicate technical information to non-technical users
• Knowledge and proficiency in using learning management systems
• Understanding content integration approaches employed by other providers such as Udemy, Percipio, Pluralsight, EdCast, etc.
• Ability to learn new software and systems quickly

• Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred

• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.