Lead Ux/Ui Designer

R360140
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
Xfinity Creative's Digital Experience Design team (DXD) is at the convergence of technological innovation, creativity, and opportunity at Comcast. We believe in the magical blend of art and science to create imaginative ideas, products, and services. With an entrepreneurial and collaborative approach, we craft omnichannel digital services and applications that deliver results for our business partners. We’re a new team focused on digital experiences for our customers that are intuitive, innovative, and seamless. We are looking for builders and impactful leaders who value accountability in creativity with breakthrough digital solutions that effectively attract and retain Xfinity customers. This role is obsessed with beautiful design and user experiences that clearly convey sales and marketing messaging, and deliver on the business needs. With a focus on delivering top-notch and innovative experience strategy, content & design for Xfinity.com and Retail Interactive Platforms this role is accountable for the user experience, working closely with various business teams focused on Sales, Marketing, Product, and Brand experience to ensure both business vision and customer expectations are met.

Core Responsibilities

• Confidently present UX/UI designs to stakeholders, users, and development teams in formal and informal settings.
• Collaborate with the product team to evaluate and prioritize features balancing business and end user needs
• Other duties and responsibilities as assigned.
• Create flows, sketches, wireframes, prototypes, and other design artifacts to define and communicate end-to-end user experiences
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Work with UX research to plan user testing sessions and translate research findings into future design deliverables
• Participate in and/or organize design workshops to drive discovery and better understand the user's needs
• Advocate for the user while working closely with product managers to strategically solve complex problems
• Act as a key contributor on a complex project, may lead a small project or a junior designer
• Conducts stakeholder interviews, analyzes customer feedback, usability and research user behavior to enhance existing products.
• Contributes to coherent visual and interaction designs across flows and channels
• Responsible for designing, developing & producing holistic digital experiences
• Drives user-centric, iterative, and collaborative design process revolving around rapid prototyping, user research, continuous improvement & deployment

The Ideal Match:

• Excellent written and verbal communication skills
• Excellent communication skills
• Strong understanding of marketing
• Proven ability to excel in a fast-paced environment with multiple projects and deadlines
• 7-10 years relevant experience
• Experience with web development and CMS systems a plus
• An attitude that is proactive, analytical, and organized
• Experience working as a UX/UI designer on digital web and mobile projects
• Lives and breathes Figma

Employees at all levels are expected to:

• Do what's right for each other, our customers, investors and our communities.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Understand our Operating Principles; make them the guidelines for how you do your job.
• Drive results and growth.
• Win as a team - make big things happen by working together and being open to new ideas.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Respect and promote inclusion & diversity.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
7-10 Years
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.