Lead Technology Operations Analyst

About This Role

Wells Fargo is seeking a Lead Technology Operations Analyst to join Consumer Data and Engagement Platforms. Learn more about the career areas and lines of business at wellsfargojobs.com

In This Role, You Will

• Direct the daily Risk and Control flow of operations, focusing on policies, procedures, and work standards to ensure success; re-engineering and driving continual service improvement
• Collaborate and consult with employees to resolve initiatives and achieve technology directives
• Lead teams to meet deadlines and drive new initiatives
• Lead the development of process and operational improvements
• Conduct research and create reports and presentations on findings
• Be the liaison with the onshore team and ensure communication and reporting of delivery from the offshore team
• Review, approve, and implement recommended changes to plans
• Guide complex technology projects with broad impact for the business
• Act as a mentor for individuals
• Act as key participant in the plan development for Technology Operations
• Champion continuous improvement, including devising new strategies and new opportunities
• Ensure quality and security of the solutions and address remediation's as needed
• Set performance standards for the team and ensure operations achieve or exceed performance metrics
• Analyze complex technical operations challenges which require in-depth evaluation
• Make decisions based on the understanding of the requirements that influence projects

Required Qualifications, US:

• 2+ years Hadoop experience
• 2+ years experience supporting big data environments
• 2+ years experience using HIVE, Autosys, Grafana, Splunk
• 5+ years of Technology Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Production analysis tools experience
• Mongo DB experience

Required locations listed above. Relocation assistance is not available.

This position offers a hybrid work schedule.

Salary range is determined by location of the job.

May be considered for a discretionary bonus, Restricted Share Rights, or other long-term incentive awards.

This position is not eligible for Visa sponsorship.

Job posting may come down early based on volume of candidates.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Reference Number

R-289009-1