Lead Program Manager (Remote)

As a Lead Program Manager, you are responsible for two or more Customer Programs consisting of customer support services, purchasing, warehouse management and other contract compliance activities with designated number of program managers for a customer group. You will lead and manage program managers and site managers in field and customer sites.

Responsibilities:

• Ensures proper implementation, participates in review to verify effectiveness, and identifies opportunities for improvement of quality systems.
• Coordinates vendor information sharing activities with customer, including new product launch, value-added and cost savings initiatives.
• Confers with customers on programs performance and evaluates areas for improvement and expanded services.
• Coordinates technical support and training needs.
• Develops plans for efficient use of materials, equipment and employees.
• Resolves account payment and billing issues.
• Coordinates programs and ideas for cost savings and revenue generation.
• Responds to audit findings and implement appropriate actions in a timely manner.
• Participates in contract negotiations and various management reviews.
• Records and processes complaints from customers regarding products and services provided, involves necessary parties, designs resolution, and responds to customers with corrective action plan.
• Administers on-site human resource activities.
• Coordinates activities in accordance company policies, and if applicable, customer policies, procedures and principles.
• Monitors programs effectiveness and prepares monthly reports such as cost, savings, performance, service, quality, and improvements.
• Reviews programs performance metrics with site, including inventory turns, delivery, savings and stockroom fill rates.
• Utilizes and maintains available information to improve programs.
• Analyzes supplier performance and make recommendations on new agreements.

Qualifications:

• 5 years required, 7 years preferred of related experience.
• Organized and detail oriented is preferred.
• Strong presentation and interpersonal skills is required.
• Strong written and verbal communication skills is required.
• Strong computer skills is required.
• Strong math and analytical skills is required.
• Bachelors’ Degree in a related field is required.
• Strong persuasion and skills is required.

The expected salary range for this role is $88,700 - $119,500. This is the salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s compensation level within the range will be based on several factors, including but not limited to geographic location, experience, relevant education, qualifications, skills, organizational needs, and performance. This position may be eligible to participate in the company’s incentive plan. Wesco provides a variety of benefits to employees, including health insurance coverage, disability insurance, 401k Plan, and Paid Time Off.

Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity and Affirmative Action Employer.

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