Lead, Innovation Operations Jobs

Under Armour has one mission: to make you better. We have a commitment to innovation that lies at the heart of everything we do, not just for our athletes but also for our teammates. As a global organization, our teams around the world push boundaries and think beyond what is expected. Together our teammates are unified by our values and are grounded in our vision to inspire you with performance solutions you never knew you needed but can’t imagine living without.

Position Summary

Under Armour has an exciting position to improve our Innovation Operations. The Innovation Operations team is responsible for enabling teams, processes, and systems to maximize Under Armour’s Innovation Resources to continue to change the game and enhance athlete performance. The operational teammate will collaborate across Innovation, and all of UA, to facilitate a balanced pursuit of innovations informed by industry leading research, inspired by athlete insights, and guided by our brand priorities.

The teammate will have leadership responsibilities in process management and operational improvement, idea generation and management, project assessment and decision making, portfolio management, portfolio management tool maintenance and enhancement, and KPI development and reporting.

Essential Duties & Responsibilities

• Lead Innovation Calibration meetings – assessing project readiness and data availability to drive decision-making
• Define, manage, and improve Innovation processes to facilitate the operating rhythm – including continuous improvement projects, process documentation, and managing key meetings
• Collaborate with stakeholders to identify and execute portfolio tool enhancements based on teammate experience feedback, in alignment with process improvement changes, and other opportunities
• Provide portfolio management for a segment of Innovation Projects – including operational leadership to ensure projects are completing the right activities at the right pace
• Define, measure, and report Innovation Portfolio KPI and integrate KPI in the Innovation decision-making processes
• Manage the Innovation Portfolio Management tool – ServiceNow – acting as the liaison with IT to complete maintenance and upgrades, and managing system enhancements
• Standardize operations with Innovation Research, Brand Marketing, Strategy, Consumer Insights, and Consumer Experience to maintain consumer centric strategies and opportunities based on customer and athlete insights
• Lead the Innovation Idea generation processes and workshops – ensuring a volume of ideas for Innovation consideration and exploration

Qualifications (Knowledge, Skills & Abilities)

• The ability to navigate changes and adapt operations to support new developments
• Experience managing business processes and operations
• Proven ability to define, distill, and manage complex operations
• A strong ability to navigate and build relationships in a dynamic, highly matrixed environment
• Skillful at communicating across the organization, with senior leadership, and with external partners
• Able to work in and bring structure to ambiguous environments
• Project management skills with demonstrated experience delivering projects on schedule, in scope, and within budget
• A willingness to challenge mainstream thinking through a developed point of view
• Experience with portfolio management tools

Education And / Or Experience

• Experience managing and executing processes and operations through projects or related work
• Innovation and Retail Industry experience is a plus
• 7+ years of professional experience in business operations

Other Requirements

• Travel: up to 5-10% of the year, including international travel
• Return To Work Designation: 2 days a week in-office, the remainder of work week can be remote
• Location: This individual must reside within commuting distance from our global headquarters in Baltimore, MD

Relocation

• Relocation may be provided up to a certain amount
• $100,549.00-$138,254.00

Most new hires fall within this range and have the opportunity to earn more over time. Initial placement within the salary range, however, is based on an individual’s relevant knowledge, skills and experience for the position. UA is committed to helping our teammates succeed.

At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Under Armour believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.