Lead Custodian Jobs

The Lead Custodian is a regular full-time, union position with a starting pay rate of $24.87 per hour (effective April 1). This position offers a comprehensive benefits package, in addition to free admission for the employee and their immediate family, free on-site parking, free admission to other Chicago cultural institutions, employee discounts, employee events, training and development opportunities, bi-weekly pay checks, direct deposit, free uniforms/outdoor weather gear/PPE, not to mention the chance to work outdoors and see animals every day! You can be a custodian/janitor anywhere, why not at Brookfield Zoo where you can make a meaningful difference. It will be wild!
The Lead Custodian contributes to the success of the Chicago Zoological Society by performing routine and standard custodial duties and functions in accordance with departmental standard operating procedures to contribute to the Society’s goal to provide an exceptional guest experience.
The primary duties and responsibilities:

• Supervise and perform general park cleaning and washroom maintenance as assigned. Maintain work records as directed. Custodial duties include: but are not limited to, building vestibule clean-up, floor cleaning, stripping and sealing, wall and ceiling cleaning, public restroom cleaning and sanitation, and restocking of supplies, minor restroom repairs and maintenance, carpet cleaning and spot removal, office cleaning, restaurant cleaning, and the cleaning of all public space in the park. Provide custodial support for special events as needed. Assist Manager, Custodial Services in developing standard operating procedures and performance standards. Schedule daily operational duties and special projects. Provide input and suggestions for work scheduling and prioritization. Organize work, materials, and equipment for assigned projects.
• Other duties as assigned.
• Perform daily inspection of assigned areas and report to supervisor any unfinished work, safety issues, repairs and supplies needed, or other issues. Ensure work equipment and work areas are safe, clean, and orderly. Adhere to Society and departmental safety standards, procedures, and use of safety equipment.
• Assist and participate constructively in all departmental activities, including meetings and irregular and emergency assignments.

This position includes the following requirements:

• Must be at least 18 years of age.
• A valid driver’s license is required on date of hire. If an Illinois resident, must possess a valid Illinois driver’s license at the time of hire or must obtain one within 90 days of hire. A valid out-of-state driver’s license is required at time of hire for out-of-state residents.
• Experience and/or ability to work and interact effectively with a diverse, multicultural audience.
• Good communication and interpersonal skills required.
• Must be reliable, dependable, and flexible.
• High School graduate or equivalent combination of training and/or experience required.
• Four years relevant custodial experience including a track record of increasing levels of responsibility and independence required.
• Must have a personable demeanor and be customer service oriented.
• One year supervisory experience required.

The preferred qualifications:

• Multilingual ability, Spanish fluency a plus.
• Associate’s degree in Management or related field or equivalent combination of training and supervisory experience desirable.

Additional Information: This is a full-time position, including weekends, holidays, and evenings. The incumbent is expected to possess or learn and acquire the knowledge and skills needed to perform all tasks at a satisfactory level (or above) in this position. Incumbent must demonstrate proficiency in areas including, but not limited to: developing proficiency in the safe and correct use of various hand tools such as brooms, mops, buckets, dusters, etc., or other tools as assigned, and power equipment such as vacuum cleaners, floor scrubbers, pressure washers, etc. The incumbent is expected to provide positive internal and external customer service and work cooperatively with others to achieve departmental and institutional goals. Must maintain an awareness of park schedules and activities to assist the public as necessary. Ensure work areas and personal image represent the Society in a safe, clean, professional, and orderly manner at all times. Incumbent is expected to incorporate the Society’s mission, vision, and values into daily work performance.
Although the position works primarily indoors, there is a lot of time spent outdoors walking from building to building in all weather conditions, heat/humidity/rain/snow/cold. Custodians can sometimes walk the equivalent of several miles per day. You will for sure get in your 10,000 steps! Brookfield Zoo is set on 216 acres and contains over 70 different buildings that need to be maintained including many public restrooms.

The Chicago Zoological Society is an Equal Opportunity Employer.
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Work shifts for this position include weekends, holidays, mornings, and evenings (the Brookfield Zoo is open 365 days a year). The anticipated schedule for this position is the late shift with a typical schedule from 8:30 a.m. to 5:00 p.m. during the off season and 9:30 a.m. to 6:00 p.m. during peak season. For special evening events, that typically take place Friday – Sunday in the summer and Wednesday – Sunday during the month of December, the work schedule is typically 12:30 p.m. - 9:00 p.m. Training and other unique circumstances may require coming in on the early shift starting at 4:00 a.m.

Chicago Zoological Society-Brookfield Zoo

60513

Custodial Services

Plant & Facilities

Union

Any 5 out of 7 days/week