Lead Analyst, Revenue Assurance

R362539
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
Do you work well virtually? Are you an inspiring team member? Do you know how to support operations while simultaneously working in partnership with others in support of designing a future-state technical architecture and business processes? Do you get excited about working with a fully virtual team? Are you an agent for change and a constant seeker of opportunities for automation and improvements?  Do you see the art of the possible while focusing on operational excellence?  Do you want to have influence and impact in the areas of Innovation, Talent, Continuous Improvement and Quality?  If you can answer ‘yes’ to these questions, then read on!  IS Solutions team coexisting as part of Comcast Headquarters Finance and Accounting organization and is responsible for delivering best-in-class pricing, packaging, and financial strategies, solutions, and services across all our Comcast Cable lines of business from ideation through billing; with a growth-minded, diverse, and skilled team.

Core Responsibilities

• Supports the testing team and business users in validating that the programs meet the requirements.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Functions as a liaison between the client, community and internal information technology and/or external software vendors to develop system solutions to processing systems or business problems.
• Creates clearly defined and mutually agreeable success metrics for each new system or process and establishes a plan to track, monitor and measure the success of those metrics.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Provide technical leadership within Business Information Systems, responsible for ensuring correct billing for Comcast customers, and for responding to requests for information from Comcast leadership and other departments to support decision making.
• Write complex SQL queries to extract and analyze subscriber and billing data from data warehouse and data lake environments using ETL software.
• Outline potential areas of risk and develop a sufficient control.
• Ensures data quality and integrity across data-specific application implementations.
• Includes analysis of business and user needs, documentation of requirements and translation into proper system requirement specifications.
• Prepares detailed specifications from which programs will be written.
• Interacts closely with a matrixed cross-functional team, both field and corporate, in order to secure alignment and solution excellence.
• Leads/owns direction of the project(s) with limited guidance.
• Other duties and responsibilities as assigned.
• Automate jobs using shell scripting and Python within a Linux operating system.

Employees at all levels are expected to:

• Do what's right for each other, our customers, investors and our communities.
• Understand our Operating Principles; make them the guidelines for how you do your job.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
7-10 Years
Salary:
National Pay Range: $71,132.87 USD-$166,717.67 USD
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.